Summary
Overview
Work History
Education
Skills
Timeline
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Malik Fowler

Phenix City,AL

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

9
9
years of professional experience

Work History

Manager

Rent A Center Warehouse & Retail Store
Phenix City, AL
01.2021 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.

Sales Associate Manager

Rent A Center Warehouse & Retail Store
Columbus, GA
12.2017 - 01.2021
  • Negotiated customer contracts and maintained relationships with existing clients.
  • Resolved escalated customer inquiries or complaints in a timely manner.
  • Provided guidance on loan structuring, negotiating terms and conditions of loans.
  • Conducted periodic reviews of customer accounts to ensure accuracy of information in the system.

Shipping and Receiving Clerk

NCR
Midland, GA
05.2018 - 09.2018
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Maintained accurate records of all goods received and distributed in the warehouse.
  • Ensured that stock was properly stored in designated areas according to safety regulations.
  • Processed outbound shipments, including packing and labeling products for delivery.

Production Lead

Daehan Solutions
Westpoint, GA
01.2016 - 03.2018
  • Monitored the quality of products during production process.
  • Maintained an accurate inventory of raw materials and supplies.
  • Identified areas of improvement and implemented changes accordingly.
  • Conducted performance reviews with team members to ensure goals are being met.

Education

High School Diploma -

Kendrick High School
Columbus GA
05-2015

Skills

  • Marketing Strategy Development
  • Positive Disciplinary Approaches
  • Excellent Physical Fitness
  • Proficient Time Management
  • Effective Shift Coordination
  • Workforce management

Timeline

Manager

Rent A Center Warehouse & Retail Store
01.2021 - Current

Shipping and Receiving Clerk

NCR
05.2018 - 09.2018

Sales Associate Manager

Rent A Center Warehouse & Retail Store
12.2017 - 01.2021

Production Lead

Daehan Solutions
01.2016 - 03.2018

High School Diploma -

Kendrick High School

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