Malik LeBlanc
Douglasville,GA
Summary
Dynamic professional with a proven track record at Chick-fil-A, excelling in relationship building and process improvement. Execute strategies that impact the growth of sales through the increase of check avg., transaction count, and outside deliveries. Adept at multitasking and organization, leveraging strong analytical skills to enhance operational efficiency and drive business development initiatives.
Overview
3
3
years of professional experience
Work History
Sales and Brand Growth Coordinator
Chick-fil-A
01.2025 - 08.2025
- Developed and implemented strategies to optimize product performance across all phases of product lifecycle, from launch to distribution.
- Possessed expert knowledge of competitive and third party products and translated knowledge into business strategy.
- Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value.
- Reversed product selling price decline through innovative approach and best practices training for field sales.
Director of Operations
Chick-fil-A
01.2023 - 05.2024
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
Sales Operations Intern
Mohawk Industries Inc
05.2022 - 12.2022
- Participated in regular sales training sessions, honing skills for continued professional growth and success within the role.
- Evaluated performance of products and sales campaigns through review of sales data, identifying trends and applying lessons learned to future sales initiatives.
- Conducted market research and analysis for the top commercial buying groups to support management’s partnership structure.
- Partnered cross-functionally with Finance, Marketing, and IT to retrieve insightful information for department projects.
- Performed detailed analysis of commercial projects to showcase accuracy and reliability with Sales Operations’ initiatives.
- Acquired useful Microsoft Excel and Presentation skills from team projects, weekly meetings, and Intern Expo
Education
Bachelor of Science - Marketing (ENT Minor)
Berry College
MT Berry, GA12-2022
Skills
- Relationship building
- Multitasking and organization
- Work Planning and Prioritization
- Customer service
- Process improvement
- Business development
Timeline
Sales and Brand Growth Coordinator
Chick-fil-A
01.2025 - 08.2025
Director of Operations
Chick-fil-A
01.2023 - 05.2024
Sales Operations Intern
Mohawk Industries Inc
05.2022 - 12.2022
Bachelor of Science - Marketing (ENT Minor)
Berry College
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