Malik Maple
New York
Summary
Motivated operations and human services professional with experience in data management, logistics coordination, and staff supervision within fast-paced, mission-driven environments. Skilled in maintaining data accuracy, managing reporting systems, and ensuring compliance with institutional and government standards. Known for supporting cross-functional teams and fostering transparent communication. Currently pursuing a degree in clinical psychology with a strong interest in advocacy, equity, and community-based work.
Overview
5
5
years of professional experience
Work History
Residential Aide
Neighborhood Association for Inter-Cultural Affairs, Inc. (NAICA)
New York
12.2024 - 01.2026
- Managed daily operational logistics to ensure smooth program execution and staff coverage.
- Supported clinical and social service teams with accurate documentation and data entry.
- Maintained compliance with safety and reporting standards by submitting incident reports to DHS via CARES.
- Provided emergency response, first aid, and crisis management support as needed.
Operations Manager
African American Planning Commission Inc. (AAPCI)
New York
09.2022 - 10.2023
- Directed operations and maintenance teams to ensure safety, compliance, and service quality in a residential setting.
- Oversaw staff scheduling, performance evaluations, and training to strengthen team accountability.
- Developed and enforced operational procedures and documentation standards.
- Coordinated logistics for client transportation, site inspections, and equipment tracking.
Operations Supervisor
The Fortune Society
New York
05.2021 - 03.2022
- Supervised daily residential operations supporting clients reentering society from incarceration.
- Conducted data entry, reporting, and audits to maintain compliance with agency policies.
- Managed crisis interventions and de-escalation strategies to ensure safety and program continuity.
- Liaised between clients and social service providers to ensure timely access to mental health and employment resources.
Education
Bachelor of Arts - Clinical Psychology
City University of New York, Hunter College
New York, NYAssociate of Arts - Psychology
City University of New York, Borough of Manhattan Community College
New York, NYSkills
- Crisis management
- Team collaboration
- Compliance reporting
- Data entry
- Resident advocacy
- Behavior documentation
Timeline
Residential Aide
Neighborhood Association for Inter-Cultural Affairs, Inc. (NAICA)
12.2024 - 01.2026
Operations Manager
African American Planning Commission Inc. (AAPCI)
09.2022 - 10.2023
Operations Supervisor
The Fortune Society
05.2021 - 03.2022
Bachelor of Arts - Clinical Psychology
City University of New York, Hunter College
Associate of Arts - Psychology
City University of New York, Borough of Manhattan Community College