Malik Neal
Brooklyn,NY
Summary
Adaptable professional with fast-learning capabilities and strong work ethic. Effective communicator focused on clear stakeholder updates and reliable execution. Contributes to team goals through consistent follow-through.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Nap York
New York, New York
08.2026 - Current
- Managed guest arrivals and departures at Nap York Hostel to keep front desk operations organized.
- Processed reservations, cancellations, and room changes accurately through booking systems.
- Partnered with housekeeping to confirm room readiness and coordinate guest requests.
- Delivered professional customer service while applying company policies consistently.
Mechanic
Mavis Tire
Brooklyn, New York
03.2026 - 07.2026
- Maintained shop equipment and tools to ensure optimal functionality and safety standards.
- Documented repair processes and parts used to enhance service quality and facilitate future repairs.
- Performed inspections, servicing, and repairs on various vehicle components, including brakes, exhaust systems, and engines.
- Consulted with customers regarding service options available based upon their needs.
Front Desk Security Guard
Quality Protection Services
New York, New York
06.2024 - 12.2024
- Managed visitor, contractor, and delivery logs to maintain accurate building access records.
- Supported enforcement of access-control procedures and security standards.
- Monitored reception area and reported suspicious activity to supervisors.
Unarmed Security Officer
WatchGuard 24/7
Brooklyn, New York
09.2023 - 04.2024
- Controlled access points and verified visitors, vendors, and employees.
- Enforced property rules and reported policy violations to management.
- Guarded entrances and exits against unauthorized entry.
- Enforced rules and regulations in a professional manner while interacting with guests and employees.
Education
Automotive Certificate - Automotive Engineering
Lincoln Technical Institute
Queens, NY03-2026
High School Diploma -
Eagle Academy For Young Men 2
Brooklyn06-2018
Skills
- Hospitality expertise
- Time efficiency
- Client service excellence
- Team communication skills
- Conflict management techniques
- Preventive maintenance practices
- Reliability and trustworthiness
- Organizational proficiency
Timeline
Front Desk Agent
Nap York
08.2026 - Current
Mechanic
Mavis Tire
03.2026 - 07.2026
Front Desk Security Guard
Quality Protection Services
06.2024 - 12.2024
Unarmed Security Officer
WatchGuard 24/7
09.2023 - 04.2024
Automotive Certificate - Automotive Engineering
Lincoln Technical Institute
High School Diploma -
Eagle Academy For Young Men 2