Dynamic individual with hands-on experience in construction and remodeling and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
9
years of professional experience
Work History
Owner
Big Brother Floors and More
07.2020 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Managed and motivated employees to be productive and engaged in work.
Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
Ensured safety compliance by conducting regular site inspections and implementing necessary corrective actions.
Evaluated subcontractor performance regularly, ensuring high-quality work was consistently delivered on time and within budget constraints.
Developed comprehensive project schedules, resulting in timely completions and minimal delays.
Lead Installer
Westbay Floor Source
04.2016 - 07.2020
Improved customer satisfaction by providing efficient and accurate installations.
Reduced installation errors, implementing thorough quality control measures.
Mentored junior installers, fostering a positive learning environment for skill development.
Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
Enhanced team collaboration with effective communication of project goals and requirements.
Education
High School Diploma -
Stanton College Prep
Jacksonville, FL
05.2015
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Excellent work ethic
Proper tool usage
Deadline management
Installation management
Proficient in drywall finishing, hard surface installation, electrical, framing, finish carpentry, demolition