Malika Edmond
Lafayette,Louisiana
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Executive Secretary
US Navy
07.2020 - 08.2024
- Led a staff of 15, delivered exceptional customer service to over 1,500 personnel. Implemented officer procedures to streamline data collection that safeguarded client protected personal information.
- Provided comprehensive administrative support to 13 units, ensuring accurate maintenance and record-keeping of service records for 725 personnel.
- Handled scheduling for director's calendar and prepared meeting agenda and materials.
- Answered high volume of phone calls and email inquiries.
- Facilitated smooth onboarding for new hires by preparing orientation materials and coordinating introductions.
- Boosted morale within teams by fostering a positive work environment with open lines of communication.
Urinalysis Lab Technician
US Navy
06.2017 - 07.2020
- Led a team of 16 in the collection, documentation and organization of over 773 urinalysis collections, collaborated with the toxicology center and reported back to director on toxicology screening results.
- Optimized inventory management, monitoring supply levels regularly to prevent shortages that could disrupt lab operations.
- Supervised 8 junior technicians, providing guidance on proper laboratory techniques and fostering a collaborative work environment.
- Reduced errors in test results by adhering to strict quality control procedures during sample preparation and analysis.
- Participated in ongoing professional development opportunities, staying abreast of emerging trends and innovations in the field of clinical laboratory science.
- Streamlined lab workflow with effective time management, ensuring timely processing of patient samples.
Inclusion and Diversity Program Manager
US Navy
06.2014 - 06.2017
- Led a team of 26 in conducting surveys and focus groups throughout 15 departments to gauge employee satisfaction and inclusion efforts, using feedback to inform future program development.
- Supported development of program materials to advance inclusion and diversity awareness, learning, and action planning.
- Monitored industry trends related to diversity and inclusion, integrating best practices into company programs as appropriate.
- Liaised with internal communications team to develop engaging and inspiring inclusion and diversity communication strategy.
- Developed metrics for measuring the effectiveness of inclusion initiatives, allowing for continuous improvement of programming efforts.
- Established a more inclusive workplace environment by conducting regular employee training and workshops on cultural sensitivity and unconscious bias.
Education
Diploma - Medical Assistant
Delta College of Arts And Technology
Lafayette, LA03-2026
Diploma - Massage Therapy
Unitech Training Academy
Lafayette, LA06-2025
Associate of Science - Liberal Arts
Excelsior College
Albany, New York, NY11-2022
Skills
- Problem-solving
- Multitasking
- Teamwork and collaboration
- Medical terminology
- HIPAA compliance
- Data entry
- Phlebotomy
- Emergency response preparedness
- Patient management
- Vital sign monitoring
- Leadership
- Verbal and written communication
Certification
- CPR Certified - American Heart Association - 12/2025 - 12/2027
- Registered Apprentice - Computer Operator - US Department of Labor
Timeline
Executive Secretary
US Navy
07.2020 - 08.2024
Urinalysis Lab Technician
US Navy
06.2017 - 07.2020
Inclusion and Diversity Program Manager
US Navy
06.2014 - 06.2017
Diploma - Medical Assistant
Delta College of Arts And Technology
Diploma - Massage Therapy
Unitech Training Academy
Associate of Science - Liberal Arts
Excelsior College