MALIKA PATON
Medical Support Assistant
South Orange,NJ
Summary
Enthusiastic Medical Support Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of what is expected and required training. Motivated to learn, grow and excel in healthcare.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Support Assistant GS-679-05 (40 HOURS/WEEK
VA New Jersey Healthcare System, 385
East Orange, NJ
10.2018 - Current
- 40 Hours/Week
- Supervisor: Cheryl Woodards 973-676-1000 x3022
- Administrative functions associated with the care and treatment of patients
- Responsible for accurate and timely scheduling of patient appointments to include canceling, re-scheduling and/or scheduling consults
- Access to all V.A.N.J outpatient clinics to schedule additional Lab work, Travel, Pharmacy, Methadone clinic and Primary care appointments
- Maintain educating and training of self on hospital policies and procedures (TMS); ensuring that all training requirements are met, to keep up with new information that is vital to my work
- Keeping track of inventory to request refill orders from Supervisor of office supplies
- Maintaining and updating patient information and record a variety of medical data
- Daily work on CPRS, VISTA, Vista Scheduling, VAOS
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Verified and updated clinical and demographic records.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
Certified Nursing Assistant
New Jersey Healthcare System
East Orange, NJ
06.2017 - Current
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained best-in-class standards for individualized care in 20 bed unit by continuously checking in with patients and families and quickly providing care
Certified Nursing Assistant ( Mother-Baby Unit)
St. Barnabas Medical Center
Livingston, NJ
06.2013 - 06.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Educated new parents on how to properly care for infants by instructing parents on bottle feeding, bathing, circumcision care and breastfeeding.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
Education
A.A.S - Culinary Arts & Hotel Management
Hudson County Community College
Jersey City, NJ12.2022
Skills
- Patient Relations
- Updating Medical Records
- Multi-line Telephone System Operation
- Appointment Scheduling
- Multitasking and Prioritization
- Problem Anticipation and Resolution
- Supply Management
- Clinical and Operational Judgement
Accomplishments
9 Appreciation awards from Veterans for Excellent Customer Service, Compassionate Care, Going Above & Beyond and Teamwork
Affiliations
DEMPS program
Controlled Substance Coordinator (Volunteer program 3yrs)
S.A.W (School at Work) Volunteering Educational Program
Certification
- CNA - Certified Nursing Assistant
Timeline
Medical Support Assistant GS-679-05 (40 HOURS/WEEK
VA New Jersey Healthcare System, 385
10.2018 - Current
Certified Nursing Assistant
New Jersey Healthcare System
06.2017 - Current
Certified Nursing Assistant ( Mother-Baby Unit)
St. Barnabas Medical Center
06.2013 - 06.2017
A.A.S - Culinary Arts & Hotel Management
Hudson County Community College
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