Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malika Robinson

Zion,IL

Summary

Dynamic professional with a proven track record at Amazon, excelling in customer service and engagement. Recognized for enhancing customer satisfaction through strategic issue resolution and relationship building. Skilled in time management and inventory processes, driving efficiency and brand recognition as a Brand Ambassador at Aerie.

Overview

2
2
years of professional experience

Work History

Associate

Amazon
06.2025 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Brand Ambassador

Aerie By American Eagle Outfitters
05.2023 - 03.2025
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

Education

Bachelor of Science - Occupational Science And Technology

University of Wisconsin, Milwaukee
Milwaukee, WI
05-2027

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Customer engagement
  • Decision-making
  • Courteous and professional
  • Oral communication

Timeline

Associate

Amazon
06.2025 - Current

Brand Ambassador

Aerie By American Eagle Outfitters
05.2023 - 03.2025

Bachelor of Science - Occupational Science And Technology

University of Wisconsin, Milwaukee

Similar Profiles

CREATE PROFILE