Malikah Clark
217 N Munn Ave ,NJ
Summary
Dynamic leader with proven success in merchandise management at Dollar Tree Distribution Center, enhancing sales through innovative visual merchandising and effective inventory control. Excelled in training and mentoring, boosting team performance. Skilled in customer service and problem-solving, achieving significant improvements in customer satisfaction and sales metrics.
Overview
5
5
years of professional experience
Work History
Merchandise Manager
Dollar Tree Distribution Center
East Orange, NJ
01.2024 - Current
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Executed store resets to set up for special promotions.
- Implemented innovative merchandising strategies that resulted in improved store layout and increased customer satisfaction.
- Trained new employees in merchandising techniques, elevating overall team performance and consistency.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Assistant Store Manager
KFC
Iselin, NJ
03.2022 - 07.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Assistant Store Manager
Dollar General
Newark
04.2022 - 01.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement .
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Assistant Manager
Dunkin' Donuts
Bloomfield, NJ
09.2019 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
Education
Orange High School
Orange, NJ1998
Skills
- Inventory management
- Merchandise presentation
- Merchandise allocation
- Retail display setup
- Inventory control
- Seasonal planning
- Shipment processing
- Customer service
- Problem-solving
- Multitasking and organization
- Store operations
- Store opening and closing
- Training and mentoring
Timeline
Merchandise Manager
Dollar Tree Distribution Center
01.2024 - Current
Assistant Store Manager
Dollar General
04.2022 - 01.2024
Assistant Store Manager
KFC
03.2022 - 07.2024
Assistant Manager
Dunkin' Donuts
09.2019 - 02.2022
Orange High School