Malikah Roberts
Newark
Summary
Dedicated Unit Clerk with over 10 years of experience in healthcare administration. Expertise in time management, administrative support, and patient discharge processes. Committed to enhancing workflow efficiency and providing excellent patient care through strong communication and organizational skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Unit Clerk
Cooperman Barnabas Medical Center
Livingston
03.2015 - Current
- Managed patient records and ensured accurate documentation in electronic systems.
- Coordinated communication between medical staff and patients to ensure timely information exchange.
- Prepared patient admission and discharge paperwork to facilitate smooth transitions.
- Maintained cleanliness and organization of the unit's work environment.
- Processed incoming calls, directing inquiries to appropriate departments promptly.
- Collaborated with team members to streamline workflows and improve patient care quality.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Assisted nursing and medical staff in clerical duties to support patient care.
- Greeted patients, answered phone calls, and provided general information to visitors.
Unit Clerk
East Orange General Hospital
East Orange
02.2010 - 01.2015
- Managed patient records and ensured accurate documentation in electronic systems.
- Coordinated communication between medical staff and patients to ensure timely information exchange.
- Assisted in the preparation of patient admission and discharge paperwork.
- Processed incoming calls, directing inquiries to appropriate departments promptly.
- Collaborated with team members to enhance workflow efficiency and patient care quality.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Supported nursing and medical staff with clerical duties to enhance patient care.
- Maintained confidentiality of all patient information.
- Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
Education
High School Diploma -
East Orange High School
East Orange, NJ06-1999
Skills
- Admitting management
- Discharge support
- Preparing charts
- Faxing orders
- Phone reception
- Administrative support
- Workflow enhancement
- Time management
- Excellent communication
- Interpersonal communication
Certification
BLS certified
Timeline
Unit Clerk
Cooperman Barnabas Medical Center
03.2015 - Current
Unit Clerk
East Orange General Hospital
02.2010 - 01.2015
High School Diploma -
East Orange High School