Malikh Sprung
Eagan,MN
Summary
Professional operator with strong experience in material handling and warehouse operations. Skilled in safely maneuvering forklifts, managing inventory, and loading/unloading goods. Reliable team collaborator focused on achieving results and adapting to changing needs. Recognized for attention to safety protocols and effective communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Allina Health
09.2025 - Current
- Managed patient registration processes to ensure accurate data collection and entry.
- Provided excellent customer service by addressing inquiries and resolving issues efficiently.
- Coordinated insurance verification and pre-authorization for scheduled appointments.
- Assisted in training new staff on procedures and software systems used in patient access.
- Streamlined appointment scheduling processes to enhance patient flow and reduce wait times.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
Assistant Kitchen Manager
Twisted Brother LLC
08.2024 - Current
- Develop menu and update items.
- Supervise labor percentages to ensure labor vs. incoming money.
- Manage line cooks time on the clock and cleaning projects.
Forklift Operator
AmeriCold Logistics
07.2023 - 07.2024
- Executed attention to detail on all the items for the orders that were selected.
- Communicated issues in the warehouse that were an OSHA violation.
- Contributed to team projects for completing trucks on time to ensure that the truck and trailer can leave on time.
Line Cook
Red Robin
08.2020 - 11.2023
- Provided assistance with ordering for produce for the restaurant to ensure that line cooks do not run out of food items.
- Coordinated between 3 people of which food items need to go out first and in order by paying attention to details.
- Performed at a high volume and time efficient demanding environment that will improve effectiveness.
Education
Medical Administrative Assistant Certificate -
Summit Academy OIC
Minneapolis, MN09.2025
Graphic Design - undefined
Dakota County Community College
Rosemount, MN04.2023
Skills
- Microsoft Suite
- Typing 48 Words Per Minute
- Medical Coding and Billing
- Customer Service
- Interpersonal Communications
- Team Management
- Project Management
- Philanthropic
- Customer service
- Insurance verification
- HIPAA compliance
- Loading and unloading
- Shipping and receiving
- Team player
- Order picking
- Materials handling
- Problem-solving
- Shipping and receiving expert
- OSHA compliance
Accomplishments
- Achieved title of patient scheduler by completing operating training in 2 months with 97% accuracy and 95% efficiency.
- Loaded and unloaded trucks at a rate of 28 per half an hour.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Trained 3 new employees on proper forklift operation and safety.
Certification
Forklift Certification - Completed 2023
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Patient Access Representative
Allina Health
09.2025 - Current
Assistant Kitchen Manager
Twisted Brother LLC
08.2024 - Current
Forklift Operator
AmeriCold Logistics
07.2023 - 07.2024
Line Cook
Red Robin
08.2020 - 11.2023
Graphic Design - undefined
Dakota County Community College
Medical Administrative Assistant Certificate -
Summit Academy OIC