Summary
Overview
Work History
Education
Skills
Timeline
Manager

Malinee Mccullough

Chester,PA

Summary

Well-qualified Mental health consultant,with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

5
5
years of professional experience

Work History

Dispatcher

S&M Towing Company
03.2022 - 03.2023
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Managed customer accounts and invoicing.

Mental Health Consultant

NHS Human Services
08.2021 - 11.2022
  • Documented client progress in confidential files.
  • Performed client assessments and developed treatment plans.
  • Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
  • Provided clients with recommendations to community resources.

Medical Receptionist

Dr. Bowdens
02.2018 - 06.2021
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Education

Business - Finance

Delaware County Community College
Media, PA

Human Services/ Communications - Communication Studies

John Bartram High School
8900 Paschal Ave. Essington PA
06.2023

Skills

  • Delivery Procedures
  • Service Planning
  • Routing Orders
  • Prioritizing Calls
  • Schedule Coordination
  • Database Maintenance
  • Paperwork Submission
  • Roadside Assistance
  • Verifying Coverage
  • Customer Relationship Management
  • Dispatching Field Personnel
  • Cost Determination
  • Maintain Records

Timeline

Dispatcher

S&M Towing Company
03.2022 - 03.2023

Mental Health Consultant

NHS Human Services
08.2021 - 11.2022

Medical Receptionist

Dr. Bowdens
02.2018 - 06.2021

Business - Finance

Delaware County Community College

Human Services/ Communications - Communication Studies

John Bartram High School

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Malinee Mccullough