Summary
Overview
Work History
Education
Skills
Timeline
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Malisa Chavez

Long Beach,CA

Summary

Skilled team player with strong background in fast-paced environments. Works well independently to handle assignments and always ready to go beyond basic assignments. Reliable and focused on going above and beyond to support team and serve customers effectively with attention to detail and hardworking approach.

Overview

8
8
years of professional experience

Work History

Mobile Expert

T-Mobile
Los Angeles, CA
11.2023 - 03.2024
  • Maintained inventory of all product accessories including chargers and cases that were available for purchase in store or online.
  • Resolved customer complaints regarding their mobile device experience in a timely manner.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Offered many different products and services and resolved customer issues regarding devices and accounts.
  • Provided customer service and technical support for mobile devices, tablets, and other wireless products.

Amazon Associate

Amazon
Moreno Valley, CA
05.2022 - 08.2023
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Assembled customer orders from stock and placed orders on pallets or shelves ready for shipment.
  • Trained new associates in warehouse operations, policies, and procedures.
  • Loaded and unloaded shipments from delivery trucks with manual pallet jacks or powered lift equipment.

Certified Nursing Assistant

Leisure Court Nursing Center
Anaheim, CA
02.2020 - 12.2021
  • Recorded vitals to monitor patient condition
  • Responded immediately to call lights from patients for assistance or treatment and alerted medical staff to emergency situations
  • Documented and reported to nurses patient behavior observations, complaints, or physical symptoms
  • Cleaned patient rooms and changed bed linens to reduce fungi and bacteria buildup
  • Helped patients with daily living requirements by bathing, dressing, and assisting with mobility needs
  • Supported patients' social and emotional needs by providing caring companionship.

General Merchandise Clerk

Stater Bros. Markets
Norwalk, CA
06.2017 - 05.2020
  • Unpacked, tagged, and stocked merchandise for sale on the main floor
  • Prepared the sales floor for new promotions by building and moving displays and updating signs
  • Cleaned display cases, shelves, and aisles regularly to keep store professional and customer-ready
  • Helped customers move heavy items and packages to vehicles
  • To stock, order, and merchandise product for customer purchase.
  • Organized backroom area by stacking boxes neatly on pallets and labeling merchandise correctly.

Assembly Line Worker

Reinhold Industries Inc
Santa Fe Springs, CA
11.2015 - 02.2016
  • Operated equipment according to manufacturer instructions and safety requirements
  • Planned and paced work to meet daily and weekly project or production goals
  • Followed OSHA safety protocol in manufacturing and assembly line duties
  • Followed good manufacturing practices and sanitation requirements.

Education

High School Diploma -

John Glen High School
Norwalk, CA
06.2015

Skills

  • Works well under pressure
  • Reliable Team player
  • Sales expertise
  • POS Software
  • Multitasking
  • Positive Customer Engagement
  • Nursing Home Care Assistance
  • Stocking and Organization
  • Order Filling
  • Cash Register Operations

Timeline

Mobile Expert

T-Mobile
11.2023 - 03.2024

Amazon Associate

Amazon
05.2022 - 08.2023

Certified Nursing Assistant

Leisure Court Nursing Center
02.2020 - 12.2021

General Merchandise Clerk

Stater Bros. Markets
06.2017 - 05.2020

Assembly Line Worker

Reinhold Industries Inc
11.2015 - 02.2016

High School Diploma -

John Glen High School

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Malisa Chavez