Summary
Overview
Work History
Education
Skills
Timeline
Server

Malissa Morris

Colorado Springs,CO

Summary

Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

7
7
years of professional experience

Work History

Server

Wades
Colorado Springs, Colorado
03.2021 - 03.2023
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Server

Rosies Cafe
Monument, CO
03.2019 - 03.2020
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Served food and beverages to patrons and immediately remedied issues with orders.

Server

Chilli's Bar & Grill
Monument, CO
02.2016 - 12.2019
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Education

GED -

Buena Park High School
Buena Park, CA
08.1999

Skills

  • Table Bussing
  • Effective Customer Upselling
  • Menu Memorization
  • Buffet Setup and Takedown
  • Dining Customer Service
  • Liquor, Wine and Food Service

Timeline

Server

Wades
03.2021 - 03.2023

Server

Rosies Cafe
03.2019 - 03.2020

Server

Chilli's Bar & Grill
02.2016 - 12.2019

GED -

Buena Park High School

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Malissa Morris