Maliyah Bostic
DSW Shoe Warehouse
Topeka,Kansas
7
years of professional experience
Organized professional with expertise in administrative support, recordkeeping, and confidential data management. Skilled in maintaining accurate documentation, managing schedules, and safeguarding sensitive information. Communicates effectively to ensure accuracy and compliance in fast-paced environments. Committed to delivering precise payroll processing and efficient record management as a Payroll Specialist.
Work History
Assistant Manager
3 Years 1 Month- Supervise daily store operations while delivering exceptional customer service.
- Train, coach, and support new employees on company policies, procedures, and customer service standards.
- Process payroll by reviewing employee timecards, verifying accuracy, and ensuring timely submission in compliance with company policies.
- Handle customer transactions, refunds, exchanges, and daily cash reconciliation with accuracy.
- Resolve customer concerns professionally while maintaining a positive customer experience.
- Maintain organized operational records and ensure compliance with company standards and company policies.
- Support scheduling, staffing, and other administrative functions to ensure efficient store operations.
- Process weekly/biweekly payroll for 10+ employees, ensuring accurate timekeeping, attendance, and compliance with company policies.
- Review and approve employee timecards, correct payroll discrepancies, and coordinate with Human Resources to resolve payroll issues.
- Manage payroll, scheduling, and labor hours to support operational and budget goals.
Private Caregiver
1 Year- Managed scheduling and coordinated medical appointments, transportation, and follow-up care for clients, ensuring timely and organized service delivery.
- Assisted in collection, organizing, and maintaining accurate client documentation and records, ensuring confidentiality and compliance.
- Supported bill and payroll processes by accurately tracking hours and services provided to clients.
- Maintained sensitive client and payroll information with strict confidentiality while ensuring data accuracy.
- Communicated effectively with clients, families, and healthcare providers to facilitate smooth service coordination.
- Ensured all documentation adhered to legal and organizational standards, contributing to efficient operational workflow.
1st Assistant Manager
3 Years 11 Months- Assisted with daily business operations and supervised team members.
- Trained and onboarded new employees to ensure successful job performance.
- Managed cash handling, deposits, and daily financial reporting.
- Processed payroll for staff, ensuring accurate and timely payments.
- Maintained payroll records in compliance with company policies and legal standards.
- Provided outstanding customer service and resolved customer concerns promptly.
- Assisted with employee scheduling and operational planning.
- Ensured accurate record-keeping and compliance with company procedures.
Education
- Completed coursework in English, Education, Math, Government, and Communications.
- Gained foundational information in enhancing skills in written communications, instruction, quantitative reasoning, civics, and interpersonal communication.
Skills
Customer Service
Data Enty
Cash reconciliation
Scheduling management & Calender Management
Recordkeeping
Confidential management
Data Entry
Microsoft Office (Excel
Word
Outlook)
Time organization
Attention to Details
Problem Solving
Employee training
Leadership
Verbal communication
Multitasking
Timeline
Private Caregiver
Phoenix Health Care
01.2024 - 01.2025Read More
Assistant Manager
DSW Shoe Warehouse
07.2023 - CurrentRead More
1st Assistant Manager
Caseys
07.2019 - 06.2023Read More
Washburn University
Read More