Mallak Rafi
Hilliard,OH
Summary
After 3 years of experience strengthening processes, realigning teams and overhauling structures to keep operations responsive to a changing industry and company demands in sales. And now, a resourceful Deputy Clerk with an Associate degree in criminal justice and proven public sector expertise. Operated in local government of the clerk of court department and greatly improved functional efficiency. Excellent organizational, communications and delegation skills enabled optimum outcomes.
Overview
3
3
years of professional experience
Work History
Deputy Clerk
City Of Columbus
Columbus, OH
11.2021 - Current
- Provided quality clerical support through data entry, document management, email correspondence.
- Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
- Interacted with customers by phone, email or in-person to provide information
Inventory Manager
Boost Mobile
Columbus, Ohio
01.2021 - 11.2021
- Managed 18 Stores in Columbus
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
Sales Associate
Boost Mobile
Columbus, OH
10.2019 - 01.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Bachelor's Degree - Criminal Justice
Ohio University
Ecampus05.2023
Associate of Applied Science - Criminal Justice
Columbus State Community College
Columbus, OH05.2021
Skills
- Record Sorting and Filing
- Data Entry
- Lean principles
- Inventory Control
- Report preparation
- Carrier negotiations
- Staff supervision
- Reliable and Punctual
- Team Collaboration
Languages
Arabic
Native or Bilingual
Timeline
Deputy Clerk
City Of Columbus
11.2021 - Current
Inventory Manager
Boost Mobile
01.2021 - 11.2021
Sales Associate
Boost Mobile
10.2019 - 01.2021
Bachelor's Degree - Criminal Justice
Ohio University
Associate of Applied Science - Criminal Justice
Columbus State Community College
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