Summary
Overview
Work History
Education
Skills
Websites
Work Availability
Accomplishments
Languages
Timeline
Software
Work Preference
Quote
Interests
AdministrativeAssistant
Mallery Lara

Mallery Lara

Customer Service
Refugio,Texas

Summary

Dynamic entrepreneur and former Shop Owner at Sublimation Shenanigans, I excel in developing innovative merchandising strategies, boosting sales through expert market trend analysis, and fostering strong vendor relationships for optimal merchandise pricing. Skilled in business operations and customer service, my approach enhances customer loyalty and operational efficiency.

Overview

3
3
years of professional experience
4
4

Customer Service

Work History

Shop Owner

Sublimation Shenanigans
Refugio, TX
04.2022 - Current
  • Developed and implemented innovative merchandising strategies to maximize sales.
  • Created visual presentations that effectively promoted products.
  • Assisted customers in selecting appropriate merchandise for their needs.
  • Maintained accurate inventory records of all stock items.
  • Established relationships with vendors to obtain discounts on merchandise purchases.
  • Coordinated with suppliers to ensure timely delivery of merchandise orders.
  • Performed data entry tasks related to the tracking of inventory levels.
  • Used company provided mobile technology to perform basic job functions.
  • Displayed products to drive sales, using knowledge of consumer and market trends.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Tracked outgoing orders to provide shipping status to customers.
  • Knowledgeable with all Microsoft programs.
  • Knowledgeable in print, fax, scan, and copy.

Education

High School Diploma -

Refugio High School
Refugio Texas
06-2007

Skills

  • Business operations
  • Competitor analysis
  • Energy efficiency
  • Security systems
  • Waste reduction
  • Gift wrapping
  • Background in financial management
  • Customer service background
  • Customer service expertise
  • Customer loyalty programs
  • Employee scheduling
  • Supplier negotiation
  • Returns and exchanges
  • Marketing and promotion
  • Seasonal promotions
  • Marketing experience
  • Community engagement
  • Shipment tracking
  • Performance analysis
  • Social media marketing
  • Sales proficiency

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved staying up to date with trending products which led to more sales.

Languages

English
Native language
English
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1

Timeline

Shop Owner

Sublimation Shenanigans
04.2022 - Current

High School Diploma -

Refugio High School

Software

Microsoft Programs

Tax Bookkeeping

Sheduling

Amazon Inventory

Pirateship

Work Preference

Work Type

Full Time

Work Location

RemoteOn-Site

Important To Me

Work-life balanceHealthcare benefitsWork from home optionPaid time off401k matchPaid sick leaveTeam Building / Company RetreatsCareer advancement

Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Interests

Designing software

Crafting

Computers

Business

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Mallery LaraCustomer Service