Malloree Monzon
Goodyear,AZ
Summary
Organized retail professional prepared to excel in supervisory capacity. Proven ability to manage store functions efficiently and support team members in achieving operational goals. Known for reliability and adaptability, effectively managing changing priorities and maintaining store standards. Skills include team leadership and operational oversight.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Part Time Key Holder
Party City
11.2024 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Retail Sales Associate
Party City
08.2021 - 11.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Estrella Foothills High School
Goodyear, AZ05-2022
Skills
- Customer service
- Cash handling
- Customer service management
- Store maintenance
- Training and mentoring
- Inventory monitoring
Certification
FBI Teen Academy
Timeline
Part Time Key Holder
Party City
11.2024 - Current
Retail Sales Associate
Party City
08.2021 - 11.2024
FBI Teen Academy
High School Diploma -
Estrella Foothills High School
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