MALLORIE SULLIVAN-HOWARD
Canton,OH
Summary
Registered Nurse bringing hands-on ambulatory cardiology support across phone triage, diagnostic review, procedure scheduling, and patient education. Works closely with physicians, nurses, insurers, and cardiac device teams to resolve concerns, support prior authorizations, and keep care moving safely and efficiently.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Patient Advocate
CLEVELAND CLINIC MERCY CARDIOVASCULAR INSTITUTE
03.2022 - Current
- Facilitated communication among physicians, nurses, medical assistants, management, cardiac device sales representatives, and specialists to ensure coordinated patient care.
- Supports patient concerns by relaying issues to physician promptly for quality care.
- Assists with EKGs, cardiac device checks, and wound checks after device implants.
- Schedules procedures including heart catheterizations, cardiac device procedures, and cardioversions.
- Educates patients on cardiac conditions, medications, and lifestyle changes.
- Reviews lab and diagnostic results and supports timely provider follow-up.
- Completes peer-to-peer reviews for denied procedures and tests with insurance carriers.
- Assisted physicians with daily office tasks and prepared charts to streamline workflow.
- Supported team operations during team lead absence.
REGISTERED NURSE
AULTMAN HEALTH FOUNDATION
10.2020 - 03.2022
- Coordinated care for 5-6 patients from admission through discharge, ensuring continuity and quality of treatment.
- Prioritized patient assignments and delivered tailored care based on patient conditions, delegating tasks to staff for safe, efficient service delivery.
- Provided direct patient care, stabilized patients, and determined next steps in treatment.
- Partnered with interdisciplinary team members to assess patients quickly and deliver appropriate treatment during changes in condition.
- Accessed and maintained chest ports; inserted and maintained IVs, PICC lines, and midlines; and completed peripheral and central line dressing changes.
- Administered blood and blood products while monitoring for adverse reactions.
- Advocated for patients by communicating care preferences to interdisciplinary team members and ensuring interventions aligned with treatment goals.
REGISTERED NURSE
CLEVELAND CLINIC
08.2020 - 09.2020
- Provided direct patient care and stabilized patients, assessing conditions to determine appropriate next steps in treatment
- Administered medications and treatments, monitoring patient responses and collaborating with interdisciplinary team to optimize care plans
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches
- Managed care for 4-5 patients from admission through discharge, ensuring continuity and quality of care
Education
DIPLOMA OF NURSING -
TRINITY SCHOOL OF NURSING
Steubenville, OH07-2020
BACHELOR OF SOCIAL WORK -
WEST LIBERTY UNIVERSITY
West Liberty, WV05-2018
Skills
- Patient assessment and triage
- Basic EKG and cardiac monitoring
- Proficient in Microsoft Epic, Cerner, Centricity, and Meditech
- Interdisciplinary communication
- Policy and procedure adherence
- Problem solving and critical thinking
- Time management
- Multitasking
- Family advocacy
- Diversity and inclusion
Personal Information
- Title: REGISTERED NURSE
- ID Type: Registered Nurse - Ohio / active license #
- ID Number: RN.481022
Certification
- Registered Nurse - Ohio / active license # RN.481022
- Basic Life Support (BLS) - exp: 08/31/2026
Timeline
Patient Advocate
CLEVELAND CLINIC MERCY CARDIOVASCULAR INSTITUTE
03.2022 - Current
REGISTERED NURSE
AULTMAN HEALTH FOUNDATION
10.2020 - 03.2022
REGISTERED NURSE
CLEVELAND CLINIC
08.2020 - 09.2020
DIPLOMA OF NURSING -
TRINITY SCHOOL OF NURSING
BACHELOR OF SOCIAL WORK -
WEST LIBERTY UNIVERSITY