Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mallory Buckley

Gainesville,FLORIDA

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Reliable Shift Leader with 3 years in the food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

3
3
years of professional experience
5
5
Certification

Work History

Shift Leader

Culvers
10.2021 - 09.2023
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Open and Closed the restaurant along with front and back of house duties.

Education

Associate of Arts -

Eastern Florida State College
Melbourne, FL
12.2023

Skills

  • Role Modeling
  • Positive Attitude
  • Conflict Resolution
  • Inventory Counts
  • Problem-Solving
  • Team Motivation
  • Sales Expertise
  • Team Collaboration and Leadership
  • Complaint Resolution
  • Staff Education and Training
  • Assigning Work
  • Cash Handling

Accomplishments

  • Supervised team of 40 staff members.


Certification

  • Certified in Microsoft Word, Powerpoint, and Excel
  • Certified in Adobe Photoshop and Illustrator


Timeline

Shift Leader

Culvers
10.2021 - 09.2023

Associate of Arts -

Eastern Florida State College

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