Summary
Overview
Work History
Education
Skills
Timeline
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Mallory Fleming

Miami,FL

Summary

Detail Oriented Executive Assistant with a track record of supporting CEOs and senior leadership through exceptional interpersonal skills and relationship-building. Adept in complex scheduling, calendar management, and meeting coordination, with a strong focus on operational efficiency. Known for advanced problem-solving abilities and a proactive approach to managing daily priorities. Proven success in aligning administrative support with strategic objectives, improving team performance, and ensuring seamless organizational flow. Committed to driving team success through resourceful support, discretion, and effective time management.

Overview

7
7
years of professional experience

Work History

Executive Assistant

Frenos
10.2024 - Current
  • Coordinated cross-functional communication with internal departments to ensure smooth daily operations.
  • Streamlined workflow by promptly addressing incoming email communications.
  • Organized and maintained complex calendars, scheduling appointments, meetings, and travel for the executive team.
  • Planned and executed logistics for meetings and events, including setup and calendar updates for senior leadership.
  • Managed and tracked departmental expenses to align with company budgetary goals and compliance standards.

Account Executive

Priority Payment Systems
01.2024 - Current
  • Maintained current knowledge of point-of-sale (POS) solutions to ensure accurate representation during sales pitches and client negotiations.
  • Directed a team of 15 sales representatives, leading to $5 million in closed sales.
  • Built and maintained a strong pipeline of prospects through strategic research and targeted outreach initiatives.
  • Interviewed, hired, and onboarded all new sales representatives, fostering a high-performing sales team.
  • Facilitated weekly sales training sessions to review new accounts and address team questions, driving continual improvement.
  • Increased overall sales by executing the full sales cycle—from lead generation to closing.
  • Cultivated relationships with key clients and internal stakeholders to strengthen partnerships, and ensure long-term customer loyalty.

Executive Assistant to the Chief Executive Officer

Ash Capital
Miami, FL
05.2021 - Current
  • Coordinated comprehensive travel arrangements for the CEO, including flights, accommodations, ground transportation, and detailed itineraries.
  • Managed highly confidential information with discretion, supporting a CEO overseeing $20 million in assets.
  • Provided full-spectrum administrative support to the CEO, including the preparation of reports, financial statements, presentations, and spreadsheets.
  • Handled high-volume phone and email communications, directing appointment requests to appropriate supervisors and departments.
  • Proficient in all major social media platforms, Google Workspace, CRM software, and project management systems.

Head of Business Development

Luxe Motorcars Palm Beach
West Palm Beach, FL
01.2021 - 05.2023
  • Consistently achieved and exceeded sales goals, increasing monthly sales revenue by over $50,000.
  • Strengthened client relationships through proactive communication and timely resolution of inquiries and concerns.
  • Served as the primary point of contact for clients seeking to purchase vehicles, coordinating appointments with the sales team.
  • Processed financing applications and liaised with partner banks to secure vehicle loans for customers.
  • Developed and implemented creative sales strategies to boost team performance and drive revenue growth.
  • Evaluated business development efforts to optimize financial returns.

Store Manager

Elektrik Boutique
Fort Lauderdale, FL
01.2020 - 01.2021
  • Oversaw daily store operations to ensure efficiency, profitability, and adherence to company standards.
  • Provided leadership, coaching, and motivation to team members, boosting productivity and operational performance.
  • Set clear sales targets and budget expectations for team leads and staff to align with business goals.

Senior Leasing Specialist

Preferred Living
Columbus, OH
05.2018 - 12.2019
  • Earned recognition as Top Sales Agent five times within 19 months, sustaining a high closing ratio of 64%.
  • Collected, completed, and processed residential lease applications and leasing activity records accurately and efficiently.
  • Greeted, pre-qualified, and followed up with an average of 200 prospective tenants monthly, adhering to corporate process guidelines.
  • Provided outstanding customer service during leasing process.

Education

BACHELOR OF ARTS - BUSINESS

Ohio State University
05.2018

Skills

  • New business development
  • Verbal and written communication
  • Revenue and profit maximization
  • Social media management
  • Executive support
  • Business administration
  • Database management
  • Relationship building
  • Attention to detail
  • Effective communication
  • Customer relationship management programs
  • Project management systems
  • Lead generation
  • Project management

Timeline

Executive Assistant

Frenos
10.2024 - Current

Account Executive

Priority Payment Systems
01.2024 - Current

Executive Assistant to the Chief Executive Officer

Ash Capital
05.2021 - Current

Head of Business Development

Luxe Motorcars Palm Beach
01.2021 - 05.2023

Store Manager

Elektrik Boutique
01.2020 - 01.2021

Senior Leasing Specialist

Preferred Living
05.2018 - 12.2019

BACHELOR OF ARTS - BUSINESS

Ohio State University