Mallory gooler
Mesa,AZ
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
4
4
years of professional experience
Work History
Cocktail Server
Ginger Monkey
Chandler, AZ
05.2023 - 08.2024
- Performed opening, closing duties such as setting up, breaking down the bar area.
- Provided excellent customer service to ensure satisfaction.
- Implemented promotions and upselling techniques to maximize revenue.
Social Media Manager
Indy Clover
Gilbert, AZ
05.2023 - 08.2023
- Optimized posts for SEO purposes by researching relevant keywords and hashtags.
- Developed and implemented successful social media campaigns to support company objectives.
- Monitored customer comments on various social media channels and responded in a timely manner.
Lead Barista
Espresso stop
Edgewood, WA
05.2020 - 08.2022
- Collaborated with management team to develop new strategies for increasing sales and profits.
- Managed inventory levels by ordering products based on projected needs while maintaining cost-effective practices.
- Supervised and trained baristas to ensure adherence to company policies and procedures.
Education
Bachelor of Arts - Marketing
Washington State University
Pullman, WA05-2024
Bachelor of Arts - Marketing
Florence University of The Arts
Florence Italy 05-2024
Skills
- High-volume dining
- Customer service
- Time management
- Adaptability
- Multitasking
- Communication
- People skills
Affiliations
- Director of Primary recruitment- Delta Gamma
Timeline
Cocktail Server
Ginger Monkey
05.2023 - 08.2024
Social Media Manager
Indy Clover
05.2023 - 08.2023
Lead Barista
Espresso stop
05.2020 - 08.2022
Bachelor of Arts - Marketing
Washington State University
Bachelor of Arts - Marketing
Florence University of The Arts