Mallory James
Fort Worth,TX
Summary
Ambitious, with proven track record of creating successful operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
9
9
years of professional experience
Work History
Bartender Shift Manager
HMS Host International
08.2018 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Held an upmost respectful and positive approach towards guest to maintain lasting relationships.
Bartender Trainer
Chuys
08.2014 - 07.2018
- Attended manager meeting every week to discuss YTD sales and projections for inventory and food cost. Discuss the shinning stars on the team for that week and who we could give some pep talk or positive feedback to in order to encourage them to do better!
- Preformed with purpose every shift and encouraged a positive work environment.
Skills
- Staff Management
- Hospitality Service Expertise
- Patron Experiences
- Team Training
- Excellent Judgment
- Complex Problem-Solving
- High-Volume Environments
- Anticipating Guest Needs
- Energetic and Outgoing
Timeline
Bartender Shift Manager
HMS Host International
08.2018 - Current
Bartender Trainer
Chuys
08.2014 - 07.2018
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