Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mallory Klemme

Summary

Highly cooperative and generous team player with a deep love for working with people. Bringing patience, empathy, and persuasive communication skills to create enjoyable experiences. Skilled in anticipating and meeting guest needs promptly while ensuring collaborative atmosphere. Adept at handling diverse customer interactions with care and precision, fostering a welcoming environment for all.

Overview

4
4
years of professional experience

Work History

Server

Prime Boji
06.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing a personalized service.

Hostess

Prime Boji
05.2021 - 07.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided a friendly presence throughout their dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, assigning servers to their tables, and updating reservations.
  • Took reservations and to-go orders by phone and informed customers of accurate wait times.

Caterer

Yesterday's
05.2021 - 08.2021
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced client satisfaction by providing personalized catering services tailored to any preferences or dietary requirements the group may have had.
  • Presented food and beverages on buffet tables and drink stations in line specific to each event in a formal manner.
  • Communicated with event coordinators and facility management to ensure that all event requirements and client expectations were properly met.

Education

Bachelor of Science - Interdepartmental Studies/ Pre-PA Track

University of Iowa
Iowa City, IA
05-2027

High School Diploma -

Spencer High School
Spencer, IA
05-2023

Skills

  • Strong work ethic
  • Team Collaboration
  • Exceptional customer service
  • Guest engagement
  • Task Prioritization
  • Cleanliness standards

Timeline

Server

Prime Boji
06.2023 - Current

Hostess

Prime Boji
05.2021 - 07.2024

Caterer

Yesterday's
05.2021 - 08.2021

Bachelor of Science - Interdepartmental Studies/ Pre-PA Track

University of Iowa

High School Diploma -

Spencer High School

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