Mallory Mitchell
Windsor Locks,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Waitress
Ollie’s Public House
09.2022 - 02.2024
- Display enthusiasm and promote excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Sales Representative
Eppig Brewing
03.2021 - 05.2022
- Designed and implemented promotional events with clients to boost brand awareness in target territories.
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Brought in new customers and retained base through proactive management of individual needs
Sales Representative
Jack's Abby Brewing Company
10.2017 - 08.2018
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Forged strong partnerships with industry influencers to elevate brand reputation within the market.
Education
Associate of Science - Hospitality
Lincoln College Of New England
Suffield, CTBachelor of Science - Marketing
Post University
Waterbury, CT12.2016
Skills
- Lead prospecting
- Networking
- Sales expertise
- Brand Promotion
Timeline
Waitress
Ollie’s Public House
09.2022 - 02.2024
Sales Representative
Eppig Brewing
03.2021 - 05.2022
Sales Representative
Jack's Abby Brewing Company
10.2017 - 08.2018
Associate of Science - Hospitality
Lincoln College Of New England
Bachelor of Science - Marketing
Post University