Mallory Ransom
North Little Rock,AR
Summary
Developed strong multitasking and organizational skills in fast-paced office environment, handling front desk operations and administrative duties. Demonstrated ability to manage diverse tasks and communicate effectively with clients and team members. Seeking to transition into new field, utilizing solid foundation in administrative support and customer service.
Overview
3
3
years of professional experience
Work History
Receptionist Administrator
Apex Endodontics
05.2023 - 12.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Collected and entered data using PBS software
Customer Service/ Money Service Representative
Walmart
01.2021 - 09.2022
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Practiced privacy when involved with money and personal information.
Education
Associate of Science - Pre Health
Pulaski Technical College
North Little Rock, AR05-2027
Skills
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
- Payment collection
- Appointment scheduling
- Client relations
- Calendar management
- Confidential information management
- Computer proficiency
- Payment processing
- Team development
Timeline
Receptionist Administrator
Apex Endodontics
05.2023 - 12.2023
Customer Service/ Money Service Representative
Walmart
01.2021 - 09.2022
Associate of Science - Pre Health
Pulaski Technical College
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