Mallory Sanford
Bonaire,US
Summary
Dynamic bakery clerk with a proven track record in customer needs assessment and sales processing at Publix. Leveraged food allergy expertise to safely serve diverse clientele, enhancing customer satisfaction. Exhibited strong interpersonal skills and a knack for efficient customer transactions, contributing to a positive service environment.
Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
Campus Apts
03.2025 - Current
- Guided prospective tenants through leasing process, enhancing customer experience and satisfaction.
- Developed comprehensive knowledge of property features and amenities to effectively address tenant inquiries.
- Coordinated property tours, highlighting key selling points to increase occupancy rates.
- Managed lease agreements and renewals, ensuring compliance with university housing regulations.
- Fostered relationships with residents through regular communication and engagement initiatives, enhancing community atmosphere.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
BAKERY CLERK
Publix
03.2022 - 05.2025
- Performed daily opening and closing duties, such as cleaning the bakery area, organizing shelves and stocking items.
- Provided excellent customer service by greeting customers warmly and responding quickly to inquiries.
- Handled orders from customers via phone or in-person with accuracy and efficiency.
- Cleaned and organized bakery display cases, shelves, and equipment.
- Prepared various baked goods including cakes, cookies, muffins, pies, breads and pastries.
- Answered questions about food ingredients, cake designs, and special orders to help customers with preferences.
- Checked product sell-by dates for freshness, rotating out old products.
- Operated cash registers efficiently to process customer payments accurately.
FLOOR STAFF MEMBER
Georgia Theater Company
11.2021 - 07.2022
- Provided excellent customer service to guests, ensuring their satisfaction and comfort.
- Maintained cleanliness of the floor area and stock shelves with merchandise.
- Demonstrated strong problem-solving skills by quickly resolving customer complaints.
- Performed cashier duties accurately, efficiently handling money transactions.
- Followed all safety guidelines for operating equipment safely and securely.
TEAM MEMBER
Chick-Fil-A
12.2020 - 10.2021
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Arrived on time for shifts and adhered to company dress code guidelines.
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
- Provided excellent customer service through solving problems and answering questions.
- Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs.
- Assisted new employees during training sessions.
Education
BACHELOR OF SCIENCE (B.S.) - Communications
Georgia Southern University
Statesboro, GA, US05.2027
HIGH SCHOOL DIPLOMA - undefined
Houston County High School
Warner Robins, GA05.2023
Skills
- Customer Needs Assessment
- Customer Transactions
- Sales Processing
- Guest Satisfaction
- Team Collaboration
- Customer service
Timeline
Leasing Consultant
Campus Apts
03.2025 - Current
BAKERY CLERK
Publix
03.2022 - 05.2025
FLOOR STAFF MEMBER
Georgia Theater Company
11.2021 - 07.2022
TEAM MEMBER
Chick-Fil-A
12.2020 - 10.2021
HIGH SCHOOL DIPLOMA - undefined
Houston County High School
BACHELOR OF SCIENCE (B.S.) - Communications
Georgia Southern University