Summary
Work History
Education
Skills
References
Timeline
Generic

Myeshia Hardee

Bonaire,GA

Summary

Energetic and enthusiastic insurance professional motivated to succeed in fast-paced and deadline-driven professional environment. Comprehensive knowledge of claims adjustments with special knowledge of auto appraisals and CCC pathways estimations. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Work History

Claims Adjuster

GEICO
Macon, GA
05312022 - 06142024
  • Processed auto claims daily and expertly handled as many as 24 files with impeccable quality.
  • Supported efficient handling of complex claims and followed up on open, denied or suspended claims to complete required line items.
  • Input claim information and payments into GEICO'S database.
  • Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
  • Conducted detailed bill reviews to implement sound litigation management and expense control.
  • Reduced loss ratios through fair and prompt processing of claims.

Sales Associate

GEICO
Macon, GA
08012016 - 05312022
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Helped customers find specific products, answered questions and offered product advice.
  • Developed trusting relationships with customers by making personal connections.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Increased purchase amounts by cross-selling with similar products.
  • Assessed customer needs to provide assistance and information on product features.
  • Answered incoming telephone calls to provide store, products and services information.

Emergency Roadside Dispatcher

GEICO
MACON, GA
05312013 - 08012016
  • Entered information on computerized systems to verify locations and notify nearest responders.
  • Addressed questions, problems or requests for service or equipment.
  • Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.

Education

Associate of Applied Science - Electronics Technology

Middle Georgia Technical College
Warner Robins, GA
05-2012

Skills

  • Risk Assessment
  • Claims Processing
  • Property claims
  • Property adjusting
  • Automobile appraisals
  • Rules of evidence
  • Order Processing
  • Upselling
  • Customer Needs Assessment
  • Product Sales
  • Payment Processing
  • Customer Service
  • Positive and professional
  • Merchandising knowledge
  • Excellent communication skills
  • Energetic self-starter
  • Negotiation Tactics

References

References available upon request.

Timeline

Claims Adjuster

GEICO
05312022 - 06142024

Sales Associate

GEICO
08012016 - 05312022

Emergency Roadside Dispatcher

GEICO
05312013 - 08012016

Associate of Applied Science - Electronics Technology

Middle Georgia Technical College

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Myeshia Hardee