Mallory Wallace
Dover,TN
Summary
Developed strong customer relationship-building skills and effective communication techniques in fast-paced sales environment. Excel at identifying customer needs and providing tailored solutions, while consistently meeting team goals. Looking to transition into new field, leveraging solid foundation in customer service and sales strategies.
Overview
3
3
years of professional experience
Work History
Sales Team Member Apparel
Academy Sports and Outdoors
04.2025 - 06.2025
- Customer service
- Retail Sales
- Restocking, folding, and organizing merchandise
- Product Knowledge
Receptionist
Stewart County Board of Education
05.2024 - 08.2024
- Answer, screen and forward incoming phone calls
- Greet and welcome guests upon arrival
- Assist with special projects as needed
- Filing, photocopying, transcribing and faxing
Cashier
Piggly Wiggly Grocery Store
08.2022 - 01.2024
- Manages transactions
- Maintains a clean work environment
- Analyzes inventory to restock as needed
- Assists customers with any issues
Education
B.A. - Major: Psychology; Minor: Business Administration
University of Tennessee At Knoxville
Knoxville, TN12-2026
High School - Criminal Justice Concentration
Stewart County High School
Dover, TN05.2023
Skills
- Customer relationship building
- Sales presentations
- Objection handling
- Sales strategy development
- Client engagement
- Attention to detail
- Teamwork
- Product merchandising and distribution
Awards
- Academic Reward for Criminal Justice Class
- Orange and White Scholarship: University of Tennessee at Knoxville
- 1st Place Regional for HOSA
- Selected for Mentorship Programs at TN State Legislature
Community Service
- Mission Trip
- Community Christmas Meal
- Good Samaritans’ Center
- Various churches
- Juvenile Court
- Cancer Fundraiser
Timeline
Sales Team Member Apparel
Academy Sports and Outdoors
04.2025 - 06.2025
Receptionist
Stewart County Board of Education
05.2024 - 08.2024
Cashier
Piggly Wiggly Grocery Store
08.2022 - 01.2024
B.A. - Major: Psychology; Minor: Business Administration
University of Tennessee At Knoxville
High School - Criminal Justice Concentration
Stewart County High School
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