Malone Lowery
Clayton,ID
Summary
Motivated and dependable student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
7
7
years of professional experience
Work History
Trainer & Customer Service Advocate
Target
Raleigh , NC
07.2023 - Current
- Create unique training plans for new hires.
- Provide one-on-one coaching for new hires.
- Assess progress, and give constructive criticism.
- Work with leaders to ensure new team members are set up for success.
- Increase customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Track performance metrics and identify areas needing improvement in order to meet established targets.
Administrative Assistant
SEG Consultants
Clayton , NC
04.2018 - 03.2023
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed invoices for payment using accounting software applications.
- Coordinated and scheduled meetings, services, and payroll for seamless execution.
- Attended meetings and conferences to take accurate, detailed notes.
Education
Associate of Arts - Business
Hinds Community College
Raymond, MS05-2021
Associates - Accounting And Finance
Southern New Hampshire University
Hooksett, NHSkills
- New hire training
- Data collection and entry
- Customer service
- Communication
- Attention to detail
- Administrative support
Timeline
Trainer & Customer Service Advocate
Target
07.2023 - Current
Administrative Assistant
SEG Consultants
04.2018 - 03.2023
Associate of Arts - Business
Hinds Community College
Associates - Accounting And Finance
Southern New Hampshire University
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