Malorie Gresham
Birmingham,AL
Summary
Driven Patient Care Coordinator adept at planning care, coordinating interdisciplinary teams, and making strategic improvements. Decisive leader and creative problem solver with many years of healthcare experience.
Overview
7
7
years of professional experience
2005
2005
years of post-secondary education
Work History
Patient Coordinator
Dr. Luis Cabrera
Cahaba Heights, AL
07.2022 - Current
- Coordinated patient appointments and managed scheduling for efficient clinic operations.
- Assisted patients with registration and insurance verification processes.
- Communicated effectively with patients to address inquiries and concerns.
- Maintained patient records and ensured compliance with privacy regulations.
- Utilized electronic health record systems for accurate data entry and retrieval.
- Organized follow-up appointments and provided reminders to enhance patient adherence.
- Supported billing processes by collecting necessary documentation from patients.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Coordinated patient appointments and maintained appointment schedule.
- Monitored compliance with HIPAA regulations regarding confidentiality of patient information.
- Prepared patient charts prior to visits as well as updated records after each visit.
- Acted as liaison between physicians, staff members, patients, families, and third party payers.
- Scheduled evaluations and procedures for patients.
Fulfillment Associate
Target
Fultondale, AL
10.2021 - Current
- Processed customer orders accurately to ensure timely fulfillment.
- Operated warehouse equipment to move and organize inventory efficiently.
- Packaged products securely for shipment to prevent damage during transit.
- Conducted regular inventory checks to maintain stock levels and organization.
- Collaborated with team members to improve workflow and productivity standards.
- Assisted in training new associates on safety procedures and operational tasks.
- Maintained a clean and organized work environment for safety compliance.
- Implemented best practices for efficient order picking and packing processes.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Accepted, processed and quickly filled orders.
- Packed merchandise for delivery and moved items to delivery area.
Patient Care Coordinator
Soleo Health
Birmingham, Alabama
05.2018 - 06.2022
- Coordinated patient care schedules and appointments with healthcare providers.
- Assisted patients in navigating insurance benefits and authorization processes.
- Maintained accurate patient records in electronic health systems for compliance.
Education
Dora High School
Dora, ALSkills
- Patient scheduling
- Electronic health records
- Insurance verification
Timeline
Patient Coordinator
Dr. Luis Cabrera
07.2022 - Current
Fulfillment Associate
Target
10.2021 - Current
Patient Care Coordinator
Soleo Health
05.2018 - 06.2022
Dora High School