Capable of quickly adapting to the changing needs of fast-paced, growing businesses and organizations while being highly skilled at coordinating appointments, managing data entry tasks, and handling high volume phone calls.
Overview
6
6
years of professional experience
Work History
BDC Service Representative
Campbell Chrysler Dodge Jeep Ram
Benton, US
11.2022 - Current
Analyzed customer data to identify problems, develop potential solutions, and ensure high-quality service
Used Excel to enter data for call notes, suggestions, and questions
Maintained a high level of professionalism and calmness with all personnel even in high-stress situations
Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance
Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the appropriate person
Used Excel and Microsoft Word to write a variety of letters, reports, and other documents
Handled phones and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties
Warehouse Assistant
Amazon LIT1
Little Rock, US
02.2022 - 10.2022
Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds
Tracked inventory movements using hand-held devices, computer terminals, and manual entry, and conducted audits to uncover and address any discrepancies
Recorded information, shortages, and discrepancies to keep records current and accurate
Locate and correct location errors
Used handheld devices and computers to track inventory levels and completed audits to find and correct inaccuracies
Lifted materials weighing up to 55 pounds on a regular basis
Kept all documentation and records accurate and up-to-date with the most recent data to avoid errors in processing or delivery
Was in charge of inventory, which included counting
Visually inspected orders to look for missing or damaged items and reported any problems to supervisors
Warehouse Selector
Amazon LIT1
Little Rock, US
01.2022 - 10.2022
Looked over printed tickets or digital orders for item numbers and locations of merchandise
Labeled boxes, crates, and containers with accurate order information, destinations, and codes to reduce shipping errors
Completed physical inventory counts
Was in charge of organizing, palletizing, and transporting completed packages
Labeled products or boxes and palletized larger groups for delivery to prepare inventory for sale or shipment
Kept all documentation and records accurate and up-to-date with the most recent data to avoid errors in processing or delivery
Was in charge of replacing damaged or missing products in a timely and efficient manner
Carefully packed products in appropriate-sized boxes to avoid shifting and damage during transportation
Home Caregiver
Benton, US
05.2019 - 11.2021
Organized and administered medications on a regular basis to help alleviate symptoms and improve quality of life
Oversaw routine activities such as medication and personal hygiene to ensure safety
Was in charge of daily activities and offered assistance when necessary
Dressed, groomed, and fed patients with limited physical abilities to efficiently handle basic needs
Assisted patients in safely transitioning from sleeping surfaces to mobility assistance such as wheelchairs by providing consistent support
Administered all necessary medications as directed by the care plan
Ran errands for clients and transported them to appointments to maintain wellness and support daily living needs
Kept the patient area clean, safe, and well-organized
Assisted patient with dressing, grooming, and feeding requirements, assisting them in overcoming and adapting to mobility limitations
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram