Malorie Wetklow
Manhattan,KS
Summary
Administrative Assistant with proven expertise in delivering exceptional customer service and maintaining efficiency under pressure. Demonstrated ability to multitask effectively while ensuring attention to detail and sound decision-making. Adept at contributing to team success and excelling in independent tasks.
Expert in managing administrative functions and optimizing office organization. Proven track record of enhancing operational efficiency and fostering team collaboration through strong organizational skills. Demonstrated ability to communicate effectively and multitask to meet various administrative needs.
Administrative professional with extensive experience in fast-paced office environments. Demonstrates proficiency in executing a variety of clerical tasks and enhancing team efficiency. Recognized for reliability and maintaining high productivity levels with minimal oversight.
Meticulous administrative assistant specializing in customer service, data entry, and office operations.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Stanion Wholesale Electric
Manhattan, KS
06.2012 - Current
- Assisted in improving customer satisfaction by managing phone operations and facilitating timely call transfers. Supported enhanced order status monitoring and updates to boost customer engagement. Aided in streamlining claims processing and maintaining accurate filing systems to improve operational efficiency. Helped facilitate accurate customer payments to ensure proper application to accounts, which strengthened financial accuracy. Balanced and reconciled daily receipts to optimize financial reporting through computer systems. Contributed to improved inventory management by managing counts and stock location entries. Increased efficiency by simplifying paperwork filing processes. Coordinated timely receipt of orders through advanced computer systems to enhance order fulfillment. Strengthened vendor relationships by managing accounts payable and resolving billing issues.
Store Manager
Dara’s Fast Lane
Manhattan, KS
02.2010 - 04.2012
- Assisted in improving team efficiency by developing weekly work schedules. Supported recruitment efforts by conducting pre-hire interviews and facilitating employee terminations. Aided in monitoring store sales to enhance sales performance. Contributed to inventory accuracy by checking in vendors efficiently. Helped maintain financial accuracy by balancing daily receipts and processing timely deposits. Supported accurate financial reporting through daily receipt reconciliation. Assisted in streamlining payroll processes by entering and processing data weekly. Helped optimize stock levels by processing weekly store orders. Aided in maintaining operational efficiency through regular inventory checks and effective cash register management.
Assistant Store Manager
Dara’s Fast Lane
Manhattan, KS
11.2008 - 02.2010
- Oversaw daily operations in collaboration with store manager to ensure smooth functioning. Enhanced cash register performance through strategic training and support. Streamlined inventory management and vendor relations to optimize supply chain efficiency. Managed daily receipts and deposits to maintain financial accuracy. Coordinated weekly store order processing to facilitate timely restocking. Maintained optimal stock levels in cooler and shelves to drive customer satisfaction.
Cashier
Dara’s Fast Lane
Manhattan, KS
09.2008 - 11.2008
- Oversaw customer service operations by streamlining transaction processes and maintaining accurate change distribution. Enhanced inventory management through strategic stocking practices and vendor partnerships. Improved operational efficiency by implementing organized inventory record-keeping systems.
Waitress/Hostess
Coach’s Grill & Bar
Junction City, KS
11.2003 - 08.2008
- Oversaw customer seating and order-taking processes. Managed distribution of food and drink orders to enhance service efficiency. Prepared and processed customer bills with attention to detail. Supervised cash handling and ensured accurate change was given. Utilized touch computer system for order entry to streamline operations. Maintained cleanliness and organization of dining area. Executed opening and closing procedures to uphold operational standards. Balanced daily receipts to ensure financial accuracy.
Education
High School Diploma - undefined
Junction City Senior High School
05.2006
Skills
- Client support
- Effective multitasking
- Detail-oriented
- Currency management
- Decision analysis
- Transaction handling
- Service optimization
- Analytical problem-solving
- Effective time allocation
- Dispute resolution
- Task prioritization
- Data analytics
- Data input
- Computer literacy
- Administrative support
- Document management
- Document management
- Administrative support
- Effective problem solver
- Recordkeeping procedures
- Database management
- Collaborative team member
- Excel data management
- Record management
- Data structuring
- Professional demeanor
- Data archiving
- Invoice management
- Documentation processes
- Data organization
- Spreadsheet management
- Document management
- Phone system management
- Adaptable
- Document confidentiality management
- Process improvement
- Financial record-keeping
- Purchase order management
- Timesheet management
- Financial reconciliation
- Payroll management
- Financial assistance
- Inventory management systems
- Recordkeeping
- Spreadsheets
Timeline
Administrative Assistant
Stanion Wholesale Electric
06.2012 - Current
Store Manager
Dara’s Fast Lane
02.2010 - 04.2012
Assistant Store Manager
Dara’s Fast Lane
11.2008 - 02.2010
Cashier
Dara’s Fast Lane
09.2008 - 11.2008
Waitress/Hostess
Coach’s Grill & Bar
11.2003 - 08.2008
High School Diploma - undefined
Junction City Senior High School