Malynn Reynolds
Owasso
Summary
- Dynamic and service-oriented professional with a proven track record at European Wax Center, excelling in client relations and organizational skills. Recognized for streamlining front desk operations, enhancing efficiency, and delivering exceptional customer experiences. Strong multitasking abilities and a commitment to safety and teamwork, developed through diverse roles in fast-paced environments.
- Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
European Wax Center
12.2023 - 02.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Server
Hideaway Pizza
05.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Camp Counselor
Ymca
05.2021 - 08.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Education
Education
Northeastern State University
Tahlequah, OK12-2025
Skills
- Organization skills
- Time management
- Telephone skills
- Customer/Client relations
- Greeting and seating clients
- Schedule management
- Service-oriented mindset
- Safe food handling
- Menu memorization
- Food running
- Guest engagement
- Cash handling
Certification
- Oklahoma food employee permit.
Timeline
Receptionist
European Wax Center
12.2023 - 02.2025
Server
Hideaway Pizza
05.2022 - 08.2022
Camp Counselor
Ymca
05.2021 - 08.2021
Education
Northeastern State University