Mamadou Toure
The Bronx,NY
Summary
Dedicated and reliable worker with extensive experience supporting elderly clients and providing exceptional customer service. I bring strong communication skills and the ability to maintain organized, welcoming environments in fast paced retail settings. Committed to work hard, learning quickly, and delivering high quality service in every role.
Overview
4
4
years of professional experience
Work History
Personal Care Aide
Les Residences Cheikh Ahmadou Banba
Dakar, Senegal
11.2021 - 09.2023
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Provided companionship to enhance emotional well-being of residents.
- Monitored health and safety of residents, reporting changes to nursing staff.
- Maintained cleanliness and organization of resident living spaces for optimal hygiene.
- Made medical appointments on behalf of clients and accompanied them to their hospital and pharmacy visits.
Retail/Sales Associate
Sandaga
Dakar, Senegal
07.2019 - 11.2021
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer checkouts.
- Trained new team members on sales techniques and store policies to improve service standards.
- Resolved customer complaints effectively, maintaining positive relationships and satisfaction levels.
Education
High School Diploma -
Franco Arabe Rockdale
Matam Region, Senegal08-2016
Skills
- Compassionate caregiving
- Housekeeping tasks
- Patient care
- Customer service
- Teamwork
- Problem-solving
- Cash handling
- Retail sales
- Stock replenishment
Timeline
Personal Care Aide
Les Residences Cheikh Ahmadou Banba
11.2021 - 09.2023
Retail/Sales Associate
Sandaga
07.2019 - 11.2021
High School Diploma -
Franco Arabe Rockdale