Summary
Overview
Work History
Education
Skills
Timeline
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Mamadou Yaya Diallo

Alexandria,VA

Summary

Dynamic Account Manager with a proven track record at Signature Solutions LLC, excelling in customer service and client relations. Skilled in delivering tailored telecom solutions and mentoring teams, I foster collaboration and drive performance. My technical expertise in electronics enhances my ability to troubleshoot and optimize client needs effectively. Bilingual ( French & English).

Overview

4
4
years of professional experience

Work History

Account Manager/Sales Representative

Signature Solutions LLC
Falls Church, VA
04.2025 - 04.2026

Executed face-to-face sales and customer acquisition for AT&T, promoting bundled wireless services.

• Trained, coached, and mentored new team members on sales techniques, product knowledge, and customer engagement

strategies.

• Supported management development through hands-on leadership, including team guidance and performance feedback.

• Delivered customized telecom solutions and closed sales in a fast-paced environment.

Server

Le Pain Quotidian
Washington, DC
07.2024 - 04.2025
  • Delivered exceptional customer service in high-volume dining environment.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Maintained cleanliness and organization of dining area, enhancing guest experience.
  • Assisted in training new servers on menu details and service protocols.

Electronics Technician

Huawei Technologies
Guinea
07.2022 - 10.2023
  • Installed and configured electronic systems for optimal performance.
  • Conducted troubleshooting and diagnostics on various electronic devices.
  • Collaborated with engineering teams to enhance product reliability and functionality.
  • Maintained accurate documentation of repairs and modifications performed on equipment.

Education

Bachelor of Science - Physics

University of Gamal Abdel Nasser of Conakry
Guinea
06.2022

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations

Timeline

Account Manager/Sales Representative

Signature Solutions LLC
04.2025 - 04.2026

Server

Le Pain Quotidian
07.2024 - 04.2025

Electronics Technician

Huawei Technologies
07.2022 - 10.2023

Bachelor of Science - Physics

University of Gamal Abdel Nasser of Conakry