Mamta Rizal
Arlington
Summary
Dynamic retail professional with a strong background in customer relationship management and visual merchandising. Skilled in training teams to deliver exceptional service and achieve sales targets, contributing to operational excellence and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Store Manager
Sunglass Hut at Macy's
Fort Worth
02.2025 - Current
- Oversaw inventory management and maintained stock levels for optimal sales.
- Trained staff on product knowledge and customer service techniques.
- Managed daily store operations and ensured efficient team performance.
- Prepared monthly reports on sales figures, expenses, profits.
- Grew annual sales revenue by 30% in my first year by implementing new KPI-driven sales strategies.
Sales Associate
Sunglass Hut at Macy's
Irving, North East, Grapevine
10.2023 - 02.2025
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Operations Manager
Gold and Diamond Jewelry
Irving
01.2021 - 10.2023
- Coordinated vendor relationships and supply chain logistics.
- Managed daily operations of high-end jewelry store.
- Oversaw inventory control and replenishment processes.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Education
Bachelor of Science - Environmental Science
Green Peace Higher Secondary
Nepal02-2017
Skills
- Inventory management
- Visual merchandising
- Sales strategy development
- Staff training
- Customer relationship management
- Team leadership
- Project management
- Budget development
- Marketing and promotions
- Employee scheduling
- Payroll management
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Native/ Bilingual
Spanish
Elementary
Timeline
Store Manager
Sunglass Hut at Macy's
02.2025 - Current
Sales Associate
Sunglass Hut at Macy's
10.2023 - 02.2025
Operations Manager
Gold and Diamond Jewelry
01.2021 - 10.2023
Bachelor of Science - Environmental Science
Green Peace Higher Secondary