MANA MAHAMED
Columbus,OH
Summary
Bilingual English Somali professional with extensive experience in medical and educational interpreting, education support, customer service, and office administration. Skilled in helping individuals, families, healthcare providers, educators, and community professionals communicate clearly across language and cultural barriers. Experienced in supporting confidentiality, interpreting complex information accurately, supporting diverse populations, and providing compassionate and professional service. Currently pursuing a degree in Social Work and Human Services.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Medical & Education Interpreter
Access 2 Interpreters
Columbus, OH
06.2025 - Current
- Provided accurate, confidential English Somali interpretation during medical and educational appointments, enhancing communication and understanding among healthcare providers, patients, educators, and families. Facilitate communication between healthcare providers, patients, educators, administrators, students, and families.
- Interpreted during medical examinations, treatment discussions, parent-teacher conferences, IEP meetings, and school events, ensuring confidentiality and cultural sensitivity while adhering to professional ethics and documenting assignments according to company procedures.
Owner / Tutor
Hooyo Tutoring
Columbus, OH
01.2022 - Current
- Operate a tutoring business serving K-8 students and GED candidates. Provide individualized and small-group academic support in English and Somali, including reading, mathematics, homework aid, and test preparation.
- Communicate with students and families to find academic needs and provide appropriate educational support.
Bilingual Paraeducator
Highline School District
Burien, WA
01.2014 - 01.2021
- Provided classroom and small-group academic support to students and teachers. Interpreted and translated for bilingual students and families while supporting communication between parents and school staff.
- Supervised students in classrooms, playgrounds, cafeterias, and other school settings.
Assistant Business Manager
Tecton Corporation
Seattle, WA
01.2013 - 01.2014
- Completed administrative and office-management duties while supporting daily business operations, customer service, communication, and general office needs.
Receptionist
Columbus Eye MD, Inc.
Columbus, OH
01.2012 - 01.2013
- Greeted and checked in patients, managed appointments, and scheduling, and handled front-desk responsibilities in a professional medical-office setting.
Leasing Agent
Mullally Development Company
Seattle, WA
01.2010 - 01.2011
- Leased and pre-leased apartment homes processed rental applications and leasing documents and helped residents and prospective residents with customer-service needs.
- Organized resident events conducted market surveys, and compiled information for reports.
Education
AAS - Social Work & Human Services
Columbus State Community College
Columbus, OH09-2026
Diploma - Medical Assistant
Bradford School
Ohio12-2004
Skills
- English Somali Interpretation & Translation Medical & Educational Interpretation Cultural Competency & Sensitivity Confidentiality & Professional Ethics
- Patient & Family Communication IEP & Parent-Teacher Meeting Interpretation Bilingual Tutoring & Academic Support Classroom Support
- Customer Service Office Administration Resident Engagement Appointment Coordination CPR & First Aid OSHA & WISHA Safety Training
Certification
Healthcare Interpreting — Highline College, Des Moines, WA, CPR — Adult & Child, First Aid Certification, OSHA & WISHA Safety Training
Timeline
Medical & Education Interpreter
Access 2 Interpreters
06.2025 - Current
Owner / Tutor
Hooyo Tutoring
01.2022 - Current
Bilingual Paraeducator
Highline School District
01.2014 - 01.2021
Assistant Business Manager
Tecton Corporation
01.2013 - 01.2014
Receptionist
Columbus Eye MD, Inc.
01.2012 - 01.2013
Leasing Agent
Mullally Development Company
01.2010 - 01.2011
AAS - Social Work & Human Services
Columbus State Community College
Diploma - Medical Assistant
Bradford School