Manal Makiya
San Mateo,CA
Summary
Proven to excel in high-volume dining environments, I enhanced customer satisfaction and maintained a professional attitude while supervising and training staff at The Fish Market. Skilled in cash handling and relationship management, I effectively balanced multiple tasks, ensuring food safety and boosting service quality without compromising efficiency.
Overview
16
16
years of professional experience
Work History
Food Server Busser Hostess Supervisor Trainer
The Fish Market
San Mateo, CA
01.2008 - 09.2023
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Cultivated warm relationships with regular customers.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Education
Accounting
Bin Sina
Lebanon 06.1987
Skills
- Cash Handling
- Food handling
- Professional Attitude
- Order Taking
- Cleanliness standards
- Menu Memorization
- Relationship Management
- Table Setting
- POS system operations
- Supply Restocking
- Allergy awareness
- High-volume dining
- Food and beverage pairings
Timeline
Food Server Busser Hostess Supervisor Trainer
The Fish Market
01.2008 - 09.2023
Accounting
Bin Sina