Manan Ravanbakhsh

• • Spearhead client communications and ensure timely response to inquiries and requests.
• • Strive to resolve 90% of client issues within 48 hours.
• • Provide support to sales and marketing teams, contributing to the achievement of revenue goals.
• • Schedule and coordinated client meetings, preparing necessary documentation and reports.
• • Managed client accounts, maintaining accurate records and updating client information regularly

• Coordinated clients with setting up or closing accounts and signing up for new service.

• Provided advice on different bank products and financial options.

• Developed and maintained strong client relationships, providing exceptional service and advice.

• Supported 100+ clients monthly with digital banking platforms, achieving a 98% satisfaction rate.

• Collaborated with internal teams to enhance customer experience and achieve branch sales targets.

• Solved customer challenges by offering relevant products and services.
• Engaged with customers to build rapport and foster loyalty.
• Provided positive first impressions to welcome exciting, new and potential customers.
• Assisted customers in locate products and checked store system for merchandise at other sites.
• Educated clients on current promotional offerings and products using persuasive selling strategies