Manar Elsayed
NEWYORK
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreens
NEWYORK
01.2025 - Current
- Processed prescription orders accurately and efficiently for patient fulfillment.
- Assisted pharmacists with medication preparation and labeling tasks.
- Maintained inventory levels by restocking medications and supplies regularly.
- Provided customer service support by answering questions and resolving concerns.
- Operated pharmacy software to manage prescriptions and patient records securely.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
Certified Pharmacy Technician
Enexia Specialty
NEWYORK
08.2024 - Current
- Processed prescription orders accurately and efficiently for patient fulfillment.
- Assisted pharmacists with medication preparation and labeling tasks.
- Maintained inventory levels by restocking medications and supplies regularly.
- Monitored call center metrics such as average handle time, first contact resolution rate, and abandonment rate.
- Monitored call center performance metrics including call wait times, response times, abandonment rates.
- Participated in various projects related to call center operations improvement initiatives.
- Maintained up-to-date knowledge of industry trends related to call center operations and technology.
Education
Bachelor of Science - Pharmacy
College of Staten Island
Staten Island, NY 04.2026 - 04.2026
Skills
- Prescription processing
- Inventory management
- Customer service
- Medication preparation
- Pharmacy software
- Team collaboration
- Problem resolution
- Problem-solving skills
- Multitasking and organization
- Effective communication
- Record keeping
- Prescription labeling
- FDA and HIPAA compliance
Languages
Arabic
Native/ Bilingual
Certification
- PTCB CERTIFIED
Timeline
Bachelor of Science - Pharmacy
College of Staten Island
04.2026 - 04.2026
Certified Pharmacy Technician
Walgreens
01.2025 - Current
Certified Pharmacy Technician
Enexia Specialty
08.2024 - Current