Lassina Coulibaly
New York,NY
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable, and experienced in setting up displays, restocking shelves, and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Skilled full service shopper competent in handling high volumes of both listed and pre-organized orders. Expert in using shopping platforms to manage deliveries and optimize routes. Dedicated to achieving strong customer satisfaction scores and repeat business.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Shopper
DRIVER
NY, NY
04.2022 - Current
- Processed payments and returns accurately and promptly.
- Utilized problem solving skills to resolve customer complaints professionally.
- Assisted customers in selecting desired merchandise and provided product knowledge.
- Operated point-of-sale systems efficiently, including cash registers, scanners.
- Stocked shelves with new products and reorganized existing displays as necessary.
- Maintained a clean, organized work area to ensure customer satisfaction.
UBER EATS
GrubHub
NY, NY
02.2019 - 08.2022
- Created social media campaigns aimed at raising awareness about threats facing our planet.
- Maintained up-to-date knowledge regarding the latest trends in cybersecurity threats by attending conferences, reading industry publications and participating in online forums.
- Designed countermeasures against potential threats such as jamming signals or spoofing attempts by hostile forces.
- Guided patrons to their seats or designated areas within the venue.
- Ensured all meats were stored at correct temperatures to maintain freshness and quality.
- Implemented countermeasures against potential cyber threats to protect sensitive information from unauthorized access.
Cook
Restaurant Associate
New York, NY
09.2010 - 03.2017
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Ordered supplies as needed for the kitchen.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Education
GED -
Manhattan Adult Learning Center
New York, NY11-2016
Skills
- Returns and exchanges
- Market Trend Awareness
- Product Demonstration
- Upselling strategies
- Shelf Stocking
- Store maintenance
Certification
- Certificate Recognition
Languages
French
Native/ Bilingual
English
Full Professional
Timeline
Shopper
DRIVER
04.2022 - Current
UBER EATS
GrubHub
02.2019 - 08.2022
Cook
Restaurant Associate
09.2010 - 03.2017
GED -
Manhattan Adult Learning Center
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