Mandee Hutton
Phelan,CA
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Bartender
Rusty Bull Roadhouse
Apple Valley, CA
06.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server
My Hero Sub and Pub
Phelan, California
04.2024 - 05.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
High School Diploma -
Serrano High School
Phelan, CA06-2005
Skills
- Guest Engagement
- Safe Food Handling
- Point of Sale (POS) system operations
- Order Accuracy
- Cash Handling
- High-volume dining
- Menu knowledge
- Exceptional customer service
- Professional Appearance
- Positive and professional
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Server
My Hero Sub and Pub
04.2024 - 05.2024
Server/Bartender
Rusty Bull Roadhouse
06.2021 - Current
High School Diploma -
Serrano High School
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