Mandi Bellmyer, LCDC
Houston,Tx
Summary
Relational, results-driven clinician successful in creating innovative substance abuse programming. Enjoys collaboration to elevate client care and improve outcomes. Communication, collaboration and commitment are key attributes for success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Clinical Operations
Ethos Behavioral Health Group/The Prairie Recovery Center
Houston, TX
04.2023 - 05.2026
- Oversaw clinical operations to enhance patient care quality and safety standards.
- Developed and implemented operational protocols for treatment programs across multiple facilities.
- Collaborated with clinical teams to ensure compliance with regulatory requirements and best practices.
- Analyzed performance metrics to identify areas for process improvement and operational efficiency.
- Led training initiatives to enhance staff competency in clinical procedures and patient engagement strategies.
- Facilitated cross-departmental communication to streamline operations and improve patient flow within facilities.
- Developed systems and procedures for effective project management and clinical operations.
Clinical Director/Program Coordinator/Residential Counselor
Serenity Light Recovery
Angleton, TX
10.2018 - 03.2023
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines.
- Recruited, hired and trained clinical and direct care staff, providing direct supervision, ongoing staff development and continuing education to clinicians and direct care employees.
- Coordinating day to day programming with clinical and direct care staff including scheduling, PTO scheduling and approval, payroll
- Build and maintain professional relationships with various local service partners (facilities, therapists, sober living owners), Employee Assistance Program providers, Peer Monitoring Services and other community resources
- Collaborate with admissions, medical and holistic departments to ensure cohesive treatment planning and client care
- Create and facilitate evidence-based substance abuse and mental health education group(s), various therapeutic process groups and individual sessions in a residential substance abuse setting.
- Support compliance officer
- Various administrative functions
- Crisis intervention
Behavioral Health Utilization Review Manager
Memorial Hermann PaRC
Houston, TX
10.2016 - 10.2018
- Performs onsite and/or telephonic/electronic; precertification, concurrent, discharge, retrospective and peer level review of inpatient and outpatient episodes of care
- Review all case assignments for appropriateness of admissions using approved criteria
- Take appropriate follow-up action when established criteria for utilization of services are not met for example expedited/standard appeals
- Maintain appropriate documentation of all communications via the client's Electronic Medical Record
- Responsible for effective collaboration, communication and coordination among all multidisciplinary team
- Safeguards and ensures integrity of all data collected in accordance with HIPAA
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Program Coordinator/Counselor/Case Manager
Recovery Programs of Pearland and Memorial Hermann PaRC
Pearland, TX
01.2012 - 10.2016
- Coordinate and facilitate care of patients enrolled in the Memorial Hermann Prevention and Recovery Center’s Intensive Outpatient Program
- Manage case load of up to 15 current IOP patients and 40 Aftercare patients
- Provide individual, group, family counseling, screening and assessments, treatment and discharge planning, case management, and referral services
- Responsible for collaborating treatment with Employee Assistance Program Professionals, Peer/Professional Monitoring Group Managers, Lawyers, Law Enforcement Professionals, and Health Insurance Representatives
- Work independently and with an interdisciplinary team to develop and implement treatment programs
- Train program staff and practicum students
- Verify patient health insurance benefits, conduct utilization reviews, manage patient accounts, and provide direct customer and provider servicers regarding patient care
- Serve as a liaison and develop relationships with community programs, network professionals, and referral sources.
Education
Bachelor of Science - Psychology
University of Houston
Houston, TXBachelor of Science - Business Communications
University of Southern Indiana
Evansville, INAssociate of Arts - Behavioral Science
San Jacinto College
Houston, TXAssociate of Applied Science - Addiction Counseling
San Jacinto College
Houston, TXSkills
- Highly effective communication
- Relational approach with clients and peers
- Client Services and Staff Management
- Client Records Administration - HIPAA, 42-CFR
- Clinical Quality Improvement
- Staff Development
Certification
Licensed Chemical Dependency Counselor - 2011 to present
Affiliations
Texas Association of Addiction Professionals, Bay Area Mental Health Providers Network, San Jacinto College Mental Health Program Advisory Committee Member
Previous Experience
Approximately 10 years of past experience in business development, sales and marketing in industrial chemical/oil & gas fields
Timeline
Director of Clinical Operations
Ethos Behavioral Health Group/The Prairie Recovery Center
04.2023 - 05.2026
Clinical Director/Program Coordinator/Residential Counselor
Serenity Light Recovery
10.2018 - 03.2023
Behavioral Health Utilization Review Manager
Memorial Hermann PaRC
10.2016 - 10.2018
Program Coordinator/Counselor/Case Manager
Recovery Programs of Pearland and Memorial Hermann PaRC
01.2012 - 10.2016
Bachelor of Science - Psychology
University of Houston
Bachelor of Science - Business Communications
University of Southern Indiana
Associate of Arts - Behavioral Science
San Jacinto College
Associate of Applied Science - Addiction Counseling
San Jacinto College