Corrie Frier
Lakeland,FL
Summary
With a career as a registered nurse, I have held leadership positions overseeing large teams of dedicated healthcare professionals. My experience has allowed me to develop skills in strategic planning, effective communication, stewardship, and team building. By fostering a culture of collaboration, empowerment, and continuous improvement, I have successfully managed hundreds of employees. Guiding and supporting my team has resulted in exceptional patient care and positive outcomes. This approach has led to enhanced patient satisfaction, improved clinical outcomes, and the professional growth and satisfaction of staff. I am proud to contribute to the healthcare industry's transformation and look forward to making a meaningful impact in the future.
Overview
14
14
years of professional experience
1
1
Certification
Work History
DIRECTOR OF CLINICAL OPERATIONS
MCR/Huntingdon Behavioral Health
2022.05 - Current
- Ensured seamless coordination for marketing efforts and educational initiatives.
- Educated key personnel in facilities on Huntingdon services.
- Handled talent acquisition to fill open roles.
- Implemented processes to ensure compliance with applicable laws, regulations, standards, policies, and procedures relating to services
- Obtained corporate contracts for service
- Directed a staff of over 150 providers to maintain high-quality standards in mental health services.
- Oversaw recruitment, training and supervision of clinical operations staff.
- Devised innovative plans for market expansion of clinical services.
DIRECTOR OF CLINICAL OPERATIONS
Thrive Behavioral Sciences
2020.07 - 2022.05
- Established key performance indicators for measuring success of clinical operations activities
- Managed the recruitment, training, supervision, and evaluation of all personnel
- Implemented processes to ensure compliance with applicable laws, regulations, standards, policies, and procedures relating to services
- Developed strategic plans for expanding clinical services into new markets
- Provided oversight of day-to-day activities related to clinic operations including scheduling appointments and managing workflow
- Facilitated communication between multiple stakeholders including clinicians, administrators, vendors, payers
- Increased revenue by 8M in first six months with continued growth in all regions of FL including large corporate contracts
REGIONAL DIRECTOR OF NURSING
Brookdale Senior Living
2017.02 - 2020.07
- Managed day-to-day operations of organization by overseeing work of staff members for all entry fee communities in Florida
- Oversaw recruitment efforts for regional offices
- Provided ongoing support for regional staff members by addressing their questions or concerns promptly
- Identified cost savings opportunities by streamlining processes in multiple departments within the region
- Sought opportunities to engage with diverse networks and participated in recruiting events to support diversity recruiting objectives
- Prepared annual budgets for each department within organization and monitored expenditures to assist organization with meeting financial goals
- Created an environment where employees felt valued through recognition programs and team building activities
- Ensured compliance with all relevant laws and regulations pertaining to labor relations in the region
- Conducted regular meetings with regional staff to review performance metrics and identify areas for improvement
ER MANAGER/ADMINISTRATOR ON DUTY
HCA/Baycare
2011.01 - 2017.02
- Developed strong leadership skills through successful delegation of duties and responsibilities to nursing staff
- Extensive experience providing direct patient care, including administering medications, treatments, and assessments
- Knowledgeable about all relevant policies, procedures, regulations and standards governing patient care
- Utilized data analysis tools such as spreadsheets to evaluate performance metrics regularly
- Flexible approach that allows for adapting quickly to changing situations
- Skilled at identifying potential risks or problems related to quality of care and developing strategies for improvement
- Successfully managed various aspects of a busy clinical environment such as staffing levels, budgeting and scheduling
Education
MBA - HEALTHCARE MANAGEMENT
Western Governors University
UtahBSN - Registered Nurse
Hillsborough Community College
Tampa, FL12.2018
Associate Degree In Nursing - Nursing
Hillsborough Community College
Tampa, FL12.2009
Skills
- Effective Leadership
- Effective Issue Resolution
- Team Growth Initiatives
- Team Dynamics Enhancement
- Streamlined Operational Procedures
- Effective Communication
Certification
- National Certified Dementia Practitioner, CDP# 241123
- Registered Nurse, #RN9316281
References
References available upon request
Timeline
DIRECTOR OF CLINICAL OPERATIONS
MCR/Huntingdon Behavioral Health
2022.05 - Current
DIRECTOR OF CLINICAL OPERATIONS
Thrive Behavioral Sciences
2020.07 - 2022.05
REGIONAL DIRECTOR OF NURSING
Brookdale Senior Living
2017.02 - 2020.07
ER MANAGER/ADMINISTRATOR ON DUTY
HCA/Baycare
2011.01 - 2017.02
MBA - HEALTHCARE MANAGEMENT
Western Governors University
BSN - Registered Nurse
Hillsborough Community College
Associate Degree In Nursing - Nursing
Hillsborough Community College