Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mandi Damron

Gilbert,AZ

Summary

Driven by a results-focused approach, I leveraged customer service and front-end performance optimization skills at Costco Wholesale and Modern Milk Wellness Center, enhancing client satisfaction and streamlining operations. My expertise in time management and product restocking, coupled with a proven track record in improving front-end efficiency, positions me as a valuable asset to any team.

Overview

14
14
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Front End Associate/Pharmacy Assistant

Costco Wholesale
11.2021 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Maintained up-to-date knowledge of store policies and promotions to provide accurate information to customers.
  • Collaborated with pharmacy staff to streamline workflow processes, improving overall efficiency and productivity.
  • Ensured compliance with all legal requirements for pharmacy retail, including controlled substances handling.

Certified Personal Trainer/Barre Instructor/Pilates Instructor

Self-employed
01.2011 - Current
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Enhanced client fitness levels by creating personalized workout routines tailored to individual goals and abilities.
  • Encouraged long-term commitment from clients by celebrating achievements, setting new targets, and fostering a supportive atmosphere during training sessions.

Store Manager

Modern Milk Wellness Center
01.2018 - 04.2020
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Led the members/clients in a variety of fitness classes.

Education

Some College (No Degree) -

Arizona State University
Tempe, AZ
08.2001 - 05.2007

Skills

Customer Service

Time Management

Front-end Performance Optimization

Product restocking

Certification

  • Certified Pilates Instructor - IDEA Master Training 2023
  • Certified Barre Instructor - IBBFA 2014
  • CPT - Certified Personal Trainer- ISSA 2011

Timeline

Front End Associate/Pharmacy Assistant

Costco Wholesale
11.2021 - Current

Store Manager

Modern Milk Wellness Center
01.2018 - 04.2020

Certified Personal Trainer/Barre Instructor/Pilates Instructor

Self-employed
01.2011 - Current

Some College (No Degree) -

Arizona State University
08.2001 - 05.2007

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Mandi Damron