Summary
Overview
Work History
Education
Skills
Timeline
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Mandi Fontenot

Lafayette,La

Summary

Dedicated and empathetic Medical Assistant motivated to deliver seamless and pleasant healthcare experience to patients. Offering 20-year background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations.

Overview

19
19
years of professional experience

Work History

Staffing Coordinator

Nurses Direct
Lafayette, LA
08.2023 - Current
  • Developed job postings, tracked applicants through applicant tracking system, and coordinated onboarding paperwork.
  • Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.
  • Conducted reference checks on prospective employees as part of the pre-employment process.
  • Collaborated with hiring managers to identify staffing needs, develop job descriptions, and define qualifications required for roles.
  • Maintained relationships with current and potential vendors to source candidates for open positions.
  • Monitored performance of temporary staff members throughout their assignment duration.
  • Coordinated and planned work shift schedules according to availability.
  • Assisted payroll teams by reporting employee hours and calculating correct compensation.
  • Worked with human resources teams to align staffing decisions with regulatory standards.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Located ways to expedite candidate screening and hiring processes to promptly fill staff vacancies.
  • Facilitated procedures surrounding employee termination, transfer and discipline.

Team Leader/Medical Assistant/Certified Dermatology Technician

Myers Dermatology
Youngsville, LA
01.2023 - 08.2023
  • Motivated team members to consistently achieve or exceed performance expectations.
  • Oversaw daily workloads and workflow for smooth operations.
  • Delegated work assignments and prioritized tasks.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained inventory and supply levels to manage production workflows.
  • Performed inventory counts and ordered materials.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Educated patients about medications, procedures and physician's instructions.
  • Cleaned and maintained medical equipment following procedures and standards.

Medical Assistant/Certified Dermatology Technician

Lafayette Dermatology and Cosmetic Center
Lafayette, Louisiana
11.2012 - 01.2023
  • Helped patients feel comfortable with procedures and increased compliance by patiently explaining steps
  • Prepared and applied sterile dressings to surgical sites to protect the patients from infection
  • Kept equipment clean, sterilized, and well-maintained for patient needs
  • Assisted with procedures, maintained sterile field and passed needed instruments
  • Explained procedures to patients and answered questions to reduce their anxiety and increase their level of cooperation
  • Supported accurate diagnoses of different issues, carefully collecting, handling and testing samples
  • Helped team remain on-target by keeping supplies, equipment and instruments well-organized
  • Manage medical supply inventory
  • Coordinated periodic cycle counts to maintain inventory accuracy
  • Checked goods received against purchase orders or invoices
  • Scheduled patient appointments in EMR system
  • Transcribed physician notes, detailing diagnoses or recommendations
  • Checked patients in and out of appointments
  • Coordinated patient appointments and hospital admissions
  • Received, answered and responded to telephone calls
  • Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.

Medical Assistant

Comprehensive Neurologics and Sleep
Lafayette, Louisiana
05.2005 - 11.2012
  • Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork
  • Assisted clinicians with in-office procedures
  • Documented information required for patients' specimens and tests completed
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Scheduled appointments for patients via phone and in person.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Education

Certified Massage Therapist -

Blue Cliff Collage
Lafayette, LA
08.2003

Certified Nursing Assistant -

TH Harris
05.1998

High School Diploma -

North West High School
05.1998

Skills

Venipuncture and Phlebotomy

  • Wound Care and Irrigation
  • Proper Sterilization Techniques
  • Inventory and Supply Management
  • Medication Administration
  • Examination Preparation
  • Cleaning and Sanitizing

Timeline

Staffing Coordinator

Nurses Direct
08.2023 - Current

Team Leader/Medical Assistant/Certified Dermatology Technician

Myers Dermatology
01.2023 - 08.2023

Medical Assistant/Certified Dermatology Technician

Lafayette Dermatology and Cosmetic Center
11.2012 - 01.2023

Medical Assistant

Comprehensive Neurologics and Sleep
05.2005 - 11.2012

Certified Massage Therapist -

Blue Cliff Collage

Certified Nursing Assistant -

TH Harris

High School Diploma -

North West High School

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Mandi Fontenot