Mandi Heinz
Summary
Motivated and compassionate Bachelor of science in Kinesiology student with a minor in Gerontology and obtaining a Clinical Psychology Certificate. Experience in pediatric occupational therapy, shadowing hours in geriatric occupational therapy, and gaining a Certified Nursing Assistant license with hands-on experience in the clinical setting. Eager to continue my education and knowledge in the clinical setting through graduate school studying in occupational therapy.
Overview
3
3
years of professional experience
Work History
Occupational Therapy Aide
TOP Therapy ICT
Andover
05.2025 - 08.2025
- Assisted therapists in implementing individualized treatment plans for patients.
- Prepared therapy rooms and equipment, ensuring optimal readiness for sessions.
- supported patent mobility by guiding them during exercises and activities.
- Assisted with documentation for patient progress and reported observations to the occupational therapist.
Server
The Farmhouse
Riley
01.2024 - Current
- Delivered exceptional customer service, ensuring a memorable dining experience for guests.
- Managed multiple tables efficiently during peak hours, optimizing workflow and guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Trained new servers on menu knowledge, service protocols, and customer interaction techniques.
Service Porter
Don Hattan Ford
Augusta
02.2023 - 01.2026
- Coordinated vehicle deliveries and pickups, ensuring timely service for customers and technicians.
- Maintained cleanliness of service areas, enhancing overall customer experience and optimal efficiency.
- Assisted technicians by organizing tools and parts, improving workflow during vehicle maintenance tasks.
- Monitored inventory levels of service supplies, facilitating timely reorders to support daily operations.
- Provided safe and reliable transportation while maintaining professionalism and effective communication with passengers.
Education
Bachelor of Science - Kinesiology
Kansas State University
Manhattan, KS12-2026
Skills
- Pediatric therapy experience
- Geriatric therapy experience
- Continuing education commitment
- Occupational therapy principles
- Professionalism
- Strong work ethic
- Team collaboration
- Communication and interpersonal skills
- Exceptional customer service
- Guest engagement
- Attention to detail
Timeline
Occupational Therapy Aide
TOP Therapy ICT
05.2025 - 08.2025
Server
The Farmhouse
01.2024 - Current
Service Porter
Don Hattan Ford
02.2023 - 01.2026
Bachelor of Science - Kinesiology
Kansas State University