Mandi Mahan
Brookland,AR
Summary
Dynamic Area Supervisor at Pritchard Industries with expertise in team management and operational efficiency. Achieved significant employee retention through effective coaching and conflict resolution. Proven track record in enhancing production quality and compliance, while fostering a collaborative work environment that drives performance and satisfaction.
Experienced with leading teams and managing large operational areas to achieve efficiency and productivity. Utilizes strong leadership and strategic planning skills to enhance team performance and streamline processes. Track record of fostering collaborative environment and driving operational success through effective communication and problem-solving.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Area Supervisor
Pritchard Industries
Jonesboro, AR
06.2021 - 03.2025
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Planned sequence of operations and established schedule.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
- Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
- Determined performance benchmarks and completed ongoing evaluation of employee work.
- Tracked hours and inventory usage, and prepared associated reports.
- Organized employee schedules to meet operational demands while balancing individual needs for work-life balance.
Janitor
Pritchard Industries
Jonesboro, AR
06.2020 - 06.2021
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Cashier
Lowes Home Improvment
Jonesboro, AR
04.2014 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Nettleton
Jonesboro, AR05-2003
Skills
- Team management
- Production management
- Task delegation
- Multi-unit management
- Employee performance management
- Operational efficiency
Certification
- Disinfection Specialist
Timeline
Area Supervisor
Pritchard Industries
06.2021 - 03.2025
Janitor
Pritchard Industries
06.2020 - 06.2021
Cashier
Lowes Home Improvment
04.2014 - 05.2020
High School Diploma -
Nettleton