Mandi Rater
Avinger,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Security Advocate
Safe-t Crisis Center
Mount Pleasant, Texas
08.2019 - 07.2020
- Provided legal support in domestic violence protection order cases.
- Assisted clients in understanding legal rights and options available.
- Prepared legal documents for court proceedings and client representation.
- Conducted research on laws affecting victims of domestic violence.
- Collaborated with social services to address client needs effectively.
- Participated in community outreach programs to raise awareness of legal resources.
- Maintained accurate case files and documentation for all client interactions.
- Drafted and reviewed pleadings, motions, briefs and other legal documents for court filings.
- Assisted attorneys in preparing for hearings, depositions or trials by organizing files containing notes, documents and other materials needed for the proceedings.
Hairstylist
Ulta Salon
Longview, Texas
10.2018 - 07.2019
- Consulted with clients to determine their desired hairstyles and services.
- Performed haircuts, color treatments, and styling services for diverse clientele.
- Maintained a clean and organized workstation to ensure client safety and comfort.
- Assisted in training new stylists on salon techniques and customer service practices.
- Stayed updated on current hair trends to provide clients with modern styles.
- Collaborated with team members to create a welcoming salon atmosphere for clients.
- Greeted customers, answered phones and booked appointments.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper home hair care maintenance techniques.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Assisted other stylists with busy periods in the salon.
- Pre-booked future appointments to increase repeat business.
- Recommended products to clients based on their individual needs.
- Managed cash register transactions during checkout process.
- Applied highlights, lowlights or other coloring techniques.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
Hairstylist's Assistant
Scissters Salon
San Diego, California
08.2017 - 10.2017
- Assisted hairstylists with client consultations and service preparations.
- Maintained cleanliness and organization of salon tools and workstations.
- Supported inventory management by restocking products and supplies regularly.
- Handled appointment scheduling and confirmed bookings for clients efficiently.
- Assisted in shampooing, conditioning, and drying hair for clients before services.
- Observed stylists to learn techniques and improve service delivery skills.
- Sanitized tools, followed safety standards and kept salon clean and safe.
- Shampooed, conditioned and rinsed clients' hair.
- Blow-dried, flat ironed, curled and styled clients' hair.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Collected payment from customers and scheduled next appointments.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Child Home Day Care Provider
Military Family Resource Centre-CDH
Silverdale, Washington
09.2011 - 04.2012
- Supported military families by providing essential care and assistance.
- Coordinated resources and services for families in need of support.
- Developed and maintained positive relationships with clients and families.
- Documented care plans to ensure consistency in service delivery.
- Educated families on available resources and programs for assistance.
- Developed trusting relationships with clients through active listening skills and compassionate understanding of individual needs.
Subject Matter Expert
Teletech Communications
Bremerton, Washington
02.2010 - 08.2011
- Collaborated with teams to enhance customer service strategies and processes.
- Provided guidance on best practices for handling technical issues effectively.
- Offered one-on-one support for team members and managers to drive continuous improvement.
- Managed customer inquiries with a focus on providing timely resolutions while maintaining excellent customer service levels.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
Cashier
Navy Exchange
Pensacola, Florida
10.2009 - 12.2009
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily receipts.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Handled returns and exchanges according to store policies and procedures.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Cosmetology And Barbering - Cosmetology And Barbering
Paul Mitchell The School
San Diego, CA 07.2016 - 05.2018
GED
Mount Pleasant, TXNone - Nursing
The University of Texas At Arlington
Arlington, TXSkills
- Time management
- Team collaboration
- Effective communication
- Attention to detail
- Problem solving
- Fast learning
- Adaptive
Timeline
Security Advocate
Safe-t Crisis Center
08.2019 - 07.2020
Hairstylist
Ulta Salon
10.2018 - 07.2019
Hairstylist's Assistant
Scissters Salon
08.2017 - 10.2017
Cosmetology And Barbering - Cosmetology And Barbering
Paul Mitchell The School
07.2016 - 05.2018
Child Home Day Care Provider
Military Family Resource Centre-CDH
09.2011 - 04.2012
Subject Matter Expert
Teletech Communications
02.2010 - 08.2011
Cashier
Navy Exchange
10.2009 - 12.2009
GED
None - Nursing
The University of Texas At Arlington